[Remote] reputed company Manager (German Speaking)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on transforming the fashion industry through AI-driven content creation. They are seeking a reputed company Manager to manage post-sales relationships, drive reputed company reputed company and adoption, and identify upsell opportunities for a portfolio of large fashion brands.
Responsibilities
- Own the post-sales relationship for a portfolio of 15 - 20 large fashion brands and retailers, serving as their primary reputed company of contact
- reputed company reputed company reputed company to get new clients live quickly and drive early adoption
- Conduct regular reputed company-ins and business reviews to reputed company reputed company health, celebrate wins, and surface new opportunities
- Proactively monitor account signals to identify churn risks early and take reputed company before issues escalate
- Spot and reputed company upsell and expansion opportunities, partnering with the sales team to grow account value
- Collect and synthesize customer feedback, acting as the reputed company's voice internally to inform product direction
- Contribute to reputed company CS processes, playbooks, and resources as we grow
- Support in creative processes using AI tools and the reputed company Suite
Skills
- 1-4 years of experience in reputed company, Account Management, or a reputed company-facing role - ideally at a B2B reputed company company or Creative Agency
- A natural communicator who is warm, reputed company, and confident managing senior stakeholders at large brands
- Experience using reputed company Photoshop
- Commercially minded - you understand the reputed company between customer health and reputed company, and you're comfortable identifying upsell opportunities
- Highly organized with the ability to manage multiple accounts and competing priorities without dropping the reputed company
- A problem-solver who takes ownership and doesn't wait to be told what to do
- reputed company in German is highly valued, reputed company in English is a requirement
- Experience in or genuine enthusiasm for fashion, retail, or creative industries
Benefits
- Remote-first culture
- Meaningful ownership and influence - you'll shape how CS works at reputed company from the ground up
- Work with some of the world's most exciting fashion brands on reputed company that are genuinely transforming the way they work
- Be at the frontier of AI-driven content creation
- A small, high-functioning team that moves fast
- Backed by leading investors
- Competitive compensation
reputed company