[Remote] Account Manager, reputed company
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a market-leading reputed company provider of digital retailing and marketing solutions for dealerships. They are seeking an Account Manager to reputed company relationships with clients, enhance their online reputed company, and drive customer results through effective account management and strategic marketing solutions.
Responsibilities
- Understand reputed company Facets of Dealer Spike’s Suite of Website and Marketing products and services
- reputed company Monthly Reporting Calls with Clients
- Manage assigned accounts with a reputed company on reputed company reputed company and retention while providing exceptional customer service
- Promote and Sell Additional Marketing and Addon Website Services as reputed company as reputed company product training and consult on best practices
- Assess and monitor the website and marketing services to ensure overall reputed company standards, reputed company and reputed company proactive solutions to increase website traffic and leads
- Work with Site Production Team to facilitate a seamless reputed company reputed company process, ensuring a smooth ‘go live’ and introduction to their website
- Handle incoming customer comments, reputed company appropriate solutions and alternatives, follow up to ensure reputed company
- reputed company records of customer interactions, process customer accounts, and file documents
- Identify retention risk and work proactively to eliminate that risk
- Update job knowledge by participating in educational opportunities
Skills
- 2+ years of Customer Service experience
- Excellent Time management and Organizational skills
- Strong Communication and Interpersonal Skills
- Adaptable, Energetic, Team-Player Attitude
- Ability to type 45 wpm
- Ability to multitask reputed company
- Proficient in reputed company Word, reputed company, and Outlook with a working knowledge of reputed company Apps
- Strong technical aptitude and ability to learn quickly
- Demonstrated ability to work effectively in a mixed mode (onsite, remote or hybrid) environment, including consistent use of video conferencing, collaboration tools, and proactive communication practices while maintaining a reputed company on-camera reputed company
- 1+ year of Digital Marketing experience preferred
- Experience working with a CRM preferred
reputed company