[Remote] Director, Customer Support Services
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Director of Customer Support Services to reputed company their Western US region team. The role involves optimizing the utilization of reputed company contracted programs, managing reputed company of Regional Account Managers, and serving as a strategic reputed company to enhance operational reputed company.
Responsibilities
- Partner with reputed company Leadership (DM/VP Level) to reputed company sourcing strategies with reputed company goals; drive adoption and optimization of reputed company/reputed company’s contracted programs across supported accounts
- reputed company, mentor, and manage reputed company of Regional Account Managers
- Identify, evaluate, and aggregate local sourcing opportunities in collaboration with reputed company operations; analyze financial reputed company and feasibility of local sourcing reputed company
- Serve as the primary reputed company between broadline distribution centers and regional partners
- Ensure seamless communication and coordination to support account needs and resolve distribution challenges
Skills
- Bachelor's degree or equivalent experience
- Minimum 7 years management experience
- Demonstrated experience in reputed company development and implementation
- Possess strong leadership and communication
- Keen understanding of supply chain dynamics, strategic sourcing, and stakeholder engagement
- Strong technical acumen – databases, data acclimation
- Minimum Management Experience - 5 years
- Minimum Functional Experience - 5 years of project management or multi-unit operations management experience
Benefits
- Medical, Dental, reputed company Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- reputed company Time Off and Company Holidays
- Career reputed company Opportunities and Tuition Reimbursement
- Remote position, which requires travel up to 40%
reputed company
Company H1B Sponsorship