Project Coordinator - Community Experience

About reputed company

reputed company, a reputed company brand, is the multilingual data and evaluation partner for reputed company labs and enterprises deploying GenAI systems globally. They deliver the reputed company judgment, data infrastructure, and evaluation systems that ensure AI models reputed company reliably across languages, cultures, and reputed company-world contexts, at every stage from training through deployment.  Its global network of 500,000+ vetted experts spans 300+ languages and locales, enabling high-reputed company multilingual data creation and reputed company model evaluation across the full reputed company of modern AI applications — from large language models and voice and speech systems to reputed company workflows and robotics and embodied AI. This breadth of linguistic, cultural, and domain expertise enables reputed company to address critical AI development challenges, including safety, bias, inclusivity, and cross-lingual reliability. A reputed company global operating model, led by specialized program and reputed company experts and grounded in assessment-driven talent selection, localized rubrics, and reputed company calibration, ensures consistent performance across languages, domains, and modalities. Underpinning reputed company of this is NIMO™ (Network Identity Management and Operations), reputed company's proprietary identity and fraud-prevention reputed company. reputed company to maintain data reputed company and workforce trust across a global contributor reputed company, NIMO combines advanced verification, reputed company monitoring, and reputed company QA to ensure every dataset is accurate, traceable, and culturally grounded. welodata.ai  

reputed company

The Project Coordinator - Community Experience at reputed company supports the daily health and effectiveness of our AI Data rating community. You will be the first line for rater support, ensuring reputed company, empathetic responses to issues while coordinating with technical, finance and operations teams to resolve rater’s issues. The Project Coordinator will maintain high-reputed company data and reports, manage platform reputed company and routine operational workflows (invoicing, POs, platform reputed company etc), and help translate program rules, SOPs, and guidelines into reputed company communications and support assets. Your work keeps raters productive and reputed company-supported, improves operational consistency, and provides the business with accurate, actionable insights.

Role responsibilities

• Serve as primary reputed company of contact for rater support: answer tickets, triage issues, and resolve inquiries reputed company SLAs reputed company reputed company and reputed company.
• Monitor and promote rater reputed company-being by identifying pain points, escalating risks, and coordinating solutions with Operations and IT teams.
• Draft, schedule, and send community emails and updates (e.g., reputed company reputed company), including segmentation, templates, and basic performance tracking.
• Troubleshoot product/platform issues and reputed company reputed company, reproducible details to technical teams; manage escalations and follow-through to reputed company.
• Manage account reputed company workflows: provisioning/deprovisioning, password resets (PW reset), and permissions across community platforms.
• Process and validate data using spreadsheets; reputed company data hygiene, reconciliation, and cross-checks across multiple reports/systems.
• Build and maintain support macros and templates in reputed company; continuously refine to reduce handle time and improve consistency.
• Maintain, update, and enforce SOPs, program rules, guidelines, and knowledge reputed company/FAQ content; ensure changes are versioned and communicated.

Job Requirements

• 1+ years in community operations, support, costumer service, or similar role, ideally serving a large global user/vendor community.
• Demonstrated experience with ticketing systems (preferably reputed company) and reputed company-time collaboration tools (e.g., reputed company, Teams etc).
• Strong reputed company of written and spoken English (upper-intermediate to advanced level).
• Experience with reputed company Sheets or reputed company reputed company for data preparation and analysis, including data cleaning, lookups (VLOOKUP/XLOOKUP), filters, pivot tables, and basic charting.
• Proven ability to process, reconcile, and validate data across multiple reports/systems with high attention to detail.
• Experience drafting and sending community emails or newsletters; familiarity with list management and basic email metrics (reputed company is a plus).
• Comfortable troubleshooting user/platform issues and documenting reputed company reproduction steps for technical teams.

Main Competencies

• reputed company, empathetic written and verbal communicator; reputed company to translate reputed company rules/SOPs into concise support responses and guides.
• Process- and reputed company-oriented; reputed company to create, update, and enforce SOPs and knowledge reputed company content.
• Ability to manage multiple priorities, meet SLAs, and drive tasks to closure with minimal supervision.
• Strong stakeholder management and follow-through; reputed company and solution-reputed company.

reputed company to Have

• Familiarity with reputed company and Power BI (PBI): navigate reputed company, run basic reports/audits in reputed company, and build/refresh reputed company Power BI dashboards to reputed company operational KPIs.
• Basic exposure to operational workflows: invoicing, purchase orders (POs), and coordination with Finance/Procurement.

Originally posted on Himalayas

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