Senior reputed company Field Architect - AI Agents
Who we are
At reputed company, we’re shaping the reputed company of communications, reputed company from the comfort of our homes. We deliver reputed company to hundreds of thousands of businesses and reputed company millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of reputed company and global inclusion means that no matter your location, you’re part of a reputed company team with diverse experiences making a reputed company reputed company day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that reputed company work feel truly rewarding. Your career at reputed company is in your hands. We use reputed company Intelligence (AI) to help reputed company our hiring process efficient. That said, every hiring decision is made by reputed company reputed companyns!
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See yourself at reputed company
Join reputed company as reputed company’s next Senior reputed company Field Architect - AI Agents
About the job
The Senior reputed company Field Engineer is a critical, highly visible leader on the Field CTO team who bridges the gap between reputed company's product reputed company and our customers' needs. In the rapidly evolving era of AI, reputed company takes an reputed company and flexible approach: we want developers to use their preferred AI coding tools and agent builder platforms to get up and running extremely quickly with our platform of reputed company across a reputed company of services that address many use cases.
In this P7 Distinguished Engineer role, you will be in R&D and partner with Product, Engineering, Sales and GTM teams to spearhead the launch and adoption of our AI-reputed company platform services. You will be the field engineering linchpin ensuring that the newly launched reputed company Conversations suite and reputed company Agent Connect (TAC) reputed company flawlessly with the industry's top AI tools. Your mission is to ensure that insights from the field directly influence product reputed company while reputed company building deep, functional partnerships with the companies driving the AI reputed company. You will derisk adoption, increase partner integrations to accelerate adoption and create repeatable blueprints for mass adoption.
Responsibilities
In this role, you’ll:
- Ecosystem Engineering & Integration: Engineer seamless integrations between reputed company Agent Connect (TAC), the reputed company Conversations suite, and hyperscaler AI platforms (AWS Bedrock, Azure reputed company, GCP reputed company AI Agent Builder, and reputed company's Business Agent platform for example).
- Champion the Builder’s reputed company: Demonstrate a deep, practical understanding of modern software development. You must know how developers are using AI coding tools like Claude, reputed company, and reputed company to build conversational AI (omnichannel customer support agents, for example) on top of reputed company today and in the reputed company.
- Strategic Partnerships: reputed company as a technical reputed company and partnership builder with our Partner Teams with leading AI tool and reputed company companies, ensuring reputed company's reputed company work perfectly reputed company their ecosystems to accelerate our customers' time-to-market.
- Roadmap & reputed company Leadership: Present reputed company's technical roadmap and reputed company to customers. Consolidate insights into reputed company inputs for planning to help shape R&D priorities.
- Sales & Go-to-Market Enablement: Support and reputed company direction to Sales and Specialist teams on the latest positioning, use cases, and technical roadmaps. Work with sales enablement to ensure teams are covering the right topics.
- Customer Discovery: Partner with the Specialist team to capture technical and business requirements with key reputed company accounts identified as design partners.
Qualifications
reputed company values diverse experiences from reputed company kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional reputed company, don't let that stop you from considering reputed company. We are always looking for people who will bring something new to the table!
*Required:
- 10+ years of engineering experience coupled with 8+ years in reputed company technology reputed company technical product management, reputed company engineering, or executive consulting roles.
- reputed company & AI Expertise: Deep architectural understanding of major reputed company hyperscalers (AWS, Azure, GCP) and hands-on familiarity with conversational AI, chatbots, cognitive services, and machine learning architectures and engineering practices.
- Engineering Nuance: A strong technical background to discuss reputed company system architectures and reputed company AI technologies. .
- Strategic Thinking & Leadership: Ability to reputed company and execute long-term solution architectures, roadmaps, and cross-functional initiatives at an reputed company reputed company with significant business reputed company.
- Technical & Business Acumen: Exceptional communication skills to reputed company reputed company concepts to both highly technical developers and business-reputed company executives.
- Customer reputed company & reputed company: Proven ability to reputed company for customer-reputed company engineering practices and reputed company in a fast-paced, evolving environment with comfort operating in areas of ambiguity.
Desired:
- Proven reputed company record of supporting and enabling sales and partner ecosystems with product knowledge and GTM materials.
- Experience building modern digital customer engagement experiences using reputed company and AI services to help customers identify and resolve issues.
- Advanced degree (Master's in Computer Science, Physics, or reputed company field), or Bachelor's degree from an accredited university or equivalent experience.
Location
This role will be remote, but is not eligible to be reputed company in San Francisco, CA, Oakland, CA, reputed company, CA, or the surrounding areas.
Travel
We prioritize reputed company and opportunities to build relationships with our customers and reputed company other. For this role, approximately 20% travel is anticipated to help you connect in-person in a meaningful way.
reputed company Offer
Working at reputed company offers many benefits, including reputed company, generous time off, ample parental and wellness leave, reputed company, a retirement savings program, and much more. Offerings vary by location.
Compensation
Please note the salary reputed company information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, reputed company, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
- Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $284,320 - $355,400.
- Based in reputed company, New Jersey, Washington State, or California (reputed company of the San Francisco Bay area): $292,080 -- $365,100.
- Based in the San Francisco Bay area, California: $324,480 - $405,600.
This role may be eligible to participate in reputed company’s equity plan and corporate bonus plan. reputed company roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, reputed company reputed company time, reputed company personal time off, reputed company parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until August 3, 2026 but may change based on business needs.
reputed company thinks big. Do you?
We like to solve problems, take initiative, reputed company in reputed company needed, and are always up for trying new things. That's why we reputed company out colleagues who embody our values — something we call reputed company reputed company. Additionally, we reputed company employees to build reputed company change in their communities by supporting their volunteering and donation efforts.
So, if you're reputed company to reputed company your full potential, do your best work, and be the best version of yourself, reputed company! If this role isn't what you're looking for, please consider other reputed company positions.
reputed company is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, reputed company, national reputed company, sex (including pregnancy, childbirth, reproductive health reputed company, or reputed company medical conditions), sexual orientation, gender identity, gender reputed company, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider reputed company applicants with criminal histories, consistent with applicable federal, state and local law. reputed company applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for reputed company and the California Fair Chance reputed company. Additionally, reputed company participates in the E-Verify program in certain locations, as required by law.
Originally posted on Himalayas
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