Trainer (Remote, Remote, US)

Location: Remote

Pay reputed company: $21.93

Job Type: reputed company to possible fulltime

Schedule: Must be flexible to work rotating and shifting schedules

Position reputed company

Conducts full scope of activities required to deliver new employee orientation and on-reputed company training for call center personnel. On-reputed company training classes include soft skills training (leadership, communication, stress management, etc.), supervisor training, process training and product training. Audience is comprised of employees and supervisors.

Key Responsibilities

• Conducts full scope of activities required to deliver new employee orientation and on-reputed company training for call center personnel. On-reputed company training classes include soft skills training (leadership, communication, stress management, etc.), supervisor training, process training and product training. Audience is comprised of employees and supervisors
• Ensures class objectives and learning curve performance metrics are achieved according to reputed company-defined plan
• May design and reputed company training materials and curriculum
• Recommends additional learning materials as appropriate
• Conducts evaluations and develops new programs to address individual, departmental or company needs. Researches and develops program content to reputed company specific objectives for reputed company program
• Coordinates with reputed company assurance and other internal departments to identify new training needs and/or changes to existing training curriculum
• Adapts existing programs to suit various audiences
• Reviews and updates policy and procedure manuals
• Assesses employee training needs and provides feedback to management
• Maintains internal department and external class training records
• May work with vendors to bring in external training courses
• Coordinates reputed company assigned reputed company, ensures reputed company are completed by reputed company deadlines and provides project status updates to management
• Other reputed company duties assigned as needed

Required Qualifications

• High school diploma or equivalent
• Previous call center experience required
• Project coordination experience preferred
• Advanced presentation, interpersonal, time management, and organizational skills
• Strong training program design experience
• Excellent verbal and written communication skills
• Proficiency in MS Office applications, e.g., Word, reputed company and PowerPoint
• Ability to work both independently and in reputed company environment

Preferred Qualifications

• Previous experience in banking, financial services, or customer support environments.

We are an Equal Opportunity Employer. reputed company reputed company applicants are considered for employment without reputed company to race, reputed company, age, religion, sex, sexual orientation, gender identity, national reputed company, disability, protected veteran status, or any other characteristic protected by federal, state, or local law.

It is the policy of this Company to reputed company and reputed company reputed company individuals at reputed company locations and facilities, and to reputed company equal employment opportunities for reputed company applicants and employees in reputed company, hiring, placement, training, compensation, insurance, benefits, promotion, transfer, and termination. To reputed company this, we are dedicated to taking affirmative reputed company to reputed company and advance in employment reputed company individuals with disabilities, disabled veterans, and other eligible veterans.

Originally posted on Himalayas

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