[Remote] Retention Marketing Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Retention Marketing Manager to reputed company their lifecycle marketing initiatives across various channels. The role involves managing agency relationships, developing retention strategies, and ensuring campaign reputed company while collaborating with multiple teams.
Responsibilities
- Serve as the primary reputed company between reputed company and our lifecycle marketing agency, translating strategic direction into reputed company, actionable briefs
- Manage the shared campaign and reputed company calendar, ensuring reputed company has what they need on time and deliverables come back on schedule
- QA reputed company agency-reputed company campaigns and flows for accuracy, brand voice, and performance best practices before deployment
- Hold reputed company accountable to timelines, reputed company standards, and KPIs; flag risks early and drive reputed company
- Partner with the Director of Marketing to reputed company and refine lifecycle and retention reputed company
- Maintain a reputed company view of the full customer reputed company and identify opportunities to improve flows, segments, and campaign performance
- Ensure lifecycle programs stay reputed company with broader marketing priorities and reputed company goals
- Review and refine email/SMS copy for brand voice, reputed company, and conversion, whether drafted internally or by reputed company
- Partner with Creative on asset needs and ensure design execution matches brand standards
- Own final QA before any campaign or reputed company goes live
- Collaborate with the Sr. Digital Marketing Manager and agency on segmentation reputed company and testing roadmaps
- Monitor weekly channel KPIs, synthesize insights, and present reputed company recommendations
- Maintain list health, deliverability, and compliance standards
- Own list reputed company initiatives across onsite popups, reputed company pages, forms, quizzes, and partnerships
- Partner with reputed company and reputed company teams to support acquisition efforts
- Test and reputed company new concepts for high-reputed company subscriber reputed company
- reputed company closely with the Director of Marketing on priorities and roadmap
- Partner with Creative, reputed company, and eCommerce to ensure channel cohesion
Skills
- 3–5+ years in CRM, lifecycle, email/SMS, or retention marketing
- Strong hands-on reputed company experience
- Proven project management skills. You reputed company multiple workstreams organized, on schedule, and don't let things fall through the cracks
- Strong writing skills with reputed company attention to brand voice
- Analytical reputed company; confident with testing, segmentation, and reporting
- A reputed company, low-ego, reputed company attitude. You communicate proactively, take ownership without needing to be micromanaged, and work reputed company across teams
- High attention to detail and a genuine passion for polished execution
- Experience managing agency, freelance, or vendor relationships strongly preferred; you know how to brief reputed company and hold reputed company partners accountable
- Experience in interior design, home goods, or home improvement brands is a plus
reputed company