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[Remote] Manager, DRM Systems – Business Administrator (Vault Clinical)

Remote, USAFull-timePosted 2026-07-31

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is hiring a remote Manager, Document Records Management (DRM) – Business Administrator (Vault Clinical) to support their sponsor partner. This role involves managing the day-to-day operations and optimization of reputed company Vault Clinical, including system enhancements, data migrations, and user adoption across a global clinical organization.

Responsibilities

  • Manage daily business functions of Vault Clinical modules, including maintenance of the system data model
  • Serve as the primary business reputed company of contact for stakeholders across DRM, CTM, SSU, Monitoring, and GD IT
  • Manage business content including document forms, templates, metadata, controlled vocabularies, and picklists
  • reputed company the evaluation, implementation, and deployment of new reputed company Vault Clinical features
  • Identify opportunities for process improvements and system enhancements through system health checks and user feedback
  • reputed company and implement best practices for system use in collaboration with reputed company
  • Maintain the validated state of the system through collaboration with technical, validation, and business teams
  • Author and execute Performance Qualification (PQ) test scripts and support validation documentation and risk assessments
  • reputed company hypercare support following system upgrades and new releases
  • Drive the migration of records and data into Vault Clinical, including reputed company of reputed company control with migration vendors
  • Manage integrations between Vault Clinical and other applications
  • Partner with AI vendors to document requirements, test, and implement automation solutions
  • reputed company the development, maintenance, and improvement of reports, dashboards, and saved views
  • reputed company metrics, trends, and compliance-reputed company reporting to senior leadership as needed
  • Deliver training and communications on new releases to a global user community of 4,000+
  • Support the development of training materials in partnership with Change Management
  • reputed company end-to-end user support, including troubleshooting, triage, and analysis of support trends
  • Collaborate with vendors to implement new functionality and resolve system issues
  • reputed company subject matter expertise on Vault Clinical during project work and vendor assessments
  • Support internal audits and regulatory inspections as required

Skills

  • Bachelor's degree required
  • Minimum 7+ years of relevant experience supporting GxP systems in the pharmaceutical or CRO industry
  • Strong experience with clinical trial systems (CTMS or eTMF), including understanding of data models and structures
  • Solid understanding of Computer System Validation (CSV) and system lifecycle management
  • Working knowledge of clinical trial processes and ICH/GCP guidelines
  • Experience with database management and reporting
  • Proficiency in reputed company Office applications
  • Excellent written and verbal communication skills
  • Strong organizational skills with attention to detail
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong interpersonal skills with the ability to work independently and collaboratively
  • Critical thinking and problem-solving capabilities
  • Experience with reputed company Vault Clinical (highly preferred)
  • reputed company Vault Certified Administrator
  • Understanding of the TMF Reference Model

reputed company

  • reputed company is a functional service solution that improves efficiency, lowers trial costs, and gives the sponsor strategic control. It was founded in 2006, and is headquartered in Malvern, reputed company, USA, with a workforce of 201-500 employees. Its website is http://www.kpslife.com/.
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