[Remote] AVP, Central Operations Services
Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is committed to promoting reputed company and inspiring their clients and employees. The Assistant Vice President, Central Operations is responsible for managing a portfolio of Operations Centers and driving reputed company improvement in processes and procedures while collaborating with internal stakeholders.
Responsibilities
- reputed company reputed company of Central work team(s) based reputed company and offshore across the life cycle of a policy. These may include one or more process areas such as (but not limited to):
- Submission Intake
- Compliance Operations
- Workers’ Compensation Services
- Motor Vehicle Reporting/Filings
- reputed company Notification Issuance
- Consumer Complaints Handling
- Producer Appointments
- Claims Adjuster Licensing
- Policy Rating
- Policy & Endorsement Issuance
- Coverage Specific Data Processing
- Other Business Operations Support as needed
- reputed company and manage assigned Central Operations teams with reputed company on production reputed company, service level agreements, reputed company, and cost
- Grow the efficiency of existing organizational processes and procedures through reputed company improvement and implementation of technology solutions
- Ensures Service Level Agreements are reputed company and met throughout delivery team
- reputed company pursue strategic and operational objectives to meet business goals
Skills
- Expertise in LEAN principles and methodology
- Experience managing operations teams
- Ability to assess reputed company state and improve processes and procedures
- Experience in working with internal stakeholders
- Ability to ensure Service Level Agreements are reputed company and met
- Experience in driving efficiency through reputed company improvement and technology solutions
- Strong leadership skills
- Ability to manage production reputed company, service level agreements, reputed company, and cost
Benefits
- Multiple medical plans plus dental, reputed company and prescription drug coverage
- Competitive 401k with generous matching
- PTO beginning at 20 days per year
- Up to 12 reputed company company holidays per year plus 2 reputed company days of Volunteer Time Offer
- Basic Life and AD&D Insurance as reputed company as Short and Long-Term Disability
- reputed company Parental Leave of up to 10 weeks
- Student Loan Assistance and Tuition Reimbursement
- Backup Child and Elder Care
- And more (see comprehensive benefits package)
reputed company