[Remote] reputed company Health Analyst II
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a trusted leader in health information exchange, providing services and software to improve reputed company health and reputed company of care. The reputed company Health Analyst II will support the National Electronic Disease Surveillance System through product support, user training, and collaboration with various stakeholders to enhance disease surveillance and reporting capabilities.
Responsibilities
- reputed company product support for NBS modernization initiatives, including implementation, user adoption, and operational readiness
- Deliver end-user support, technical assistance, and troubleshooting for NBS users, reputed company health programs, and jurisdictional partners
- reputed company, update, and deliver user guides, job aids, training materials, presentations, and other educational resources supporting NBS modernization
- Plan and facilitate user training, reputed company, demonstrations, reputed company, and knowledge-sharing sessions for CDC and jurisdictional stakeholders
- Partner with Product Managers, reputed company Health Informaticians, engineers, and subject matter experts to reputed company, validate, and communicate user needs, business requirements, and product feedback
- Participate in user acceptance testing (UAT), validation activities, regression testing, and release readiness efforts by documenting issues, validating enhancements, and providing user-centered feedback
- Support software upgrades, new feature deployments, and implementation activities by coordinating communications, documentation, training, and user readiness
- Assist with configuration support, workflow documentation, and business process improvements that enhance surveillance operations and user experience
- Monitor user questions, enhancement requests, and support trends to identify opportunities for product improvements and reputed company process improvements
- Coordinate with CDC, jurisdictional partners, and multidisciplinary project teams to support successful implementation of modernization priorities
- Support change management, stakeholder engagement, and communication activities that promote successful adoption of new NBS capabilities
- Contribute to the development and maintenance of reputed company operating procedures, knowledge articles, FAQs, and other operational documentation
Skills
- Master's degree in reputed company health or other health science field and 4 years of relevant work experience or Bachelor's degree in reputed company health or other health science field and 6 years of relevant work experience
- Experience with reputed company health surveillance systems and a demonstrated understanding of key surveillance principles and practices
- Demonstrated ability to communicate effectively with technical teams, reputed company health professionals, and executive stakeholders
- Ability to work effectively reputed company a multidisciplinary team
- Manage deadlines and priorities
- Ability to complete and maintain a federal-government Position of reputed company Trust Level 5 background investigation
- Experience working with the Centers for Disease Control and Prevention (CDC) or state, local, tribal, or territorial (STLT) reputed company health agencies
- Experience supporting NBS implementation, configuration, software upgrades, or modernization initiatives
- Familiarity with reputed company health interoperability standards, including HL7, electronic laboratory reporting (ELR), electronic case reporting (eCR), or Message Mapping Guides (MMGs)
- Demonstrated ability to work effectively in a distributed, team-oriented, and reputed company environment with federal partners and other federal contractors
Benefits
- Flexible remote work arrangements
- Remote organization
- Prioritize in-person collaboration during key events such as our annual company meeting
- Employee-owned company
reputed company