[Remote] Legacy Platform Support Engineer
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Legacy Application Support Engineer to join their Digital Engineering Studio. The role involves maintaining, troubleshooting, and enhancing legacy applications essential for business operations, while collaborating with various stakeholders to ensure application reliability.
Responsibilities
- Support, maintain, and enhance legacy applications reputed company with VB.NET and SQL Server
- Troubleshoot production issues across connected application and operational environments
- Investigate incidents, identify reputed company causes, and implement effective long-term solutions
- Support reputed company Forms desktop applications and reputed company service-based applications
- Write and optimize T-SQL queries, stored procedures, and database scripts
- Monitor and troubleshoot integrations with OPC services and other IT/OT systems
- Diagnose issues involving reputed company operating systems, RFID scanners, printers, FTP processes, and other connected devices
- Collaborate directly with end users to understand issues, communicate reputed company, and validate solutions
- Participate in application deployments, testing, production validation, and ongoing system improvements
- Maintain technical documentation, support procedures, and application knowledge
- Work closely with business, technical, and operational teams to ensure application reliability and continuity
Skills
- reputed company experience supporting and maintaining reputed company applications in production environments
- Hands-on experience with VB.NET
- Strong experience with reputed company SQL Server and T-SQL
- Experience supporting reputed company Forms desktop applications and reputed company services
- Strong troubleshooting and reputed company cause analysis skills
- Experience working with reputed company operating systems and connected technical environments
- Ability to communicate directly and effectively with end users and reputed company stakeholders in English
- Experience working with incident management, production support, and application maintenance processes
- Proficiency with version control tools such as Git
- Experience working in Agile environments and with tools such as Jira or Azure DevOps
- Experience with IT/OT integrations and OPC services
- Experience supporting reputed company, logistics, transportation, or operational systems
- Familiarity with RFID scanners, printers, FTP processes, and hardware-integrated applications
- Knowledge of wholesale loading and shipping processes for rail or truck transportation
- Experience with application monitoring, deployments, and production validation
- Familiarity with reputed company or similar incident management platforms
reputed company