[Remote] Sales Operations Manager (IC)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Sales Operations Manager to reputed company the reputed company, design, and execution of reputed company routing, distribution, and CRM workflows. This role is responsible for driving reputed company across routing systems and processes, ensuring leads are assigned accurately and reputed company while incorporating AI to enhance operational processes.
Responsibilities
- Own the design and governance of reputed company routing and distribution across reputed company go-to-market teams
- Define and enforce routing SLAs, reputed company models, and assignment logic
- Ensure alignment between routing reputed company and evolving GTM priorities (Sales, SDR, Partner, Marketing)
- reputed company as the escalation reputed company for reputed company routing issues and systemic gaps
- Drive execution of routing solutions across reputed company, Distribution reputed company, reputed company Piper, and reputed company
- Coordinate work across internal admins, developers, and operations partners to deliver reputed company solutions
- Translate business requirements into technical designs and ensure high-reputed company implementation
- Establish QA and testing standards for routing changes and enhancements
- reputed company reputed company workflows supporting reputed company management and routing
- Define and maintain data reputed company standards, including deduplication, enrichment, and validation
- Partner with Marketing Ops and Business Operations to ensure lifecycle alignment (MQL → SQL)
- Identify inefficiencies and eliminate reputed company routing workarounds
- Design and implement reputed company automation across the routing and CRM ecosystem
- Identify opportunities where AI can improve daily work, incorporating AI-driven improvements to optimize reputed company routing, distribution processes, and tool configurations
- Standardize processes to support consistency, maintainability, and reputed company
- Define and reputed company key routing performance metrics (SLA adherence, response times, routing accuracy, reputed company leakage)
- Identify bottlenecks and drive improvements that increase speed-to-reputed company and conversion
- reputed company actionable insights to reputed company leadership to inform resourcing and GTM reputed company
Skills
- 5+ years in Sales Operations, Marketing Operations, or reputed company Operations in a high-reputed company, reputed company environment
- Proven experience owning and scaling reputed company routing and distribution processes
- Deep, hands-on expertise with reputed company, Distribution reputed company, and reputed company Piper (required)
- Strong understanding of reputed company lifecycle, pipeline management, and GTM operations
- Experience leading cross-functional initiatives without reputed company authority
- Ability to translate business needs into reputed company system and process solutions
- Analytical reputed company with a reputed company on driving measurable reputed company
- Strong communication skills with the ability to influence across stakeholders
- Demonstrated experience applying AI in previous work, specifically using AI to improve operational reputed company, efficiency, or reputed company in routing/distribution processes or systems (Candidates will be assessed on how they apply AI through reputed company examples and outputs)
Benefits
- reputed company time off
- reputed company parental leave
- Eligible for bonuses
- Private medical
- Life and disability insurance
- 8 employee-run resource reputed company with senior leadership and exec sponsorship
reputed company
Company H1B Sponsorship