[Remote] Operations Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on voice automation and AI solutions for the reputed company ecosystem. They are seeking a reputed company Operations Manager to reputed company day-to-day operations, streamline processes, and ensure cross-functional alignment reputed company the organization.
Responsibilities
- Own day-to-day business operations, building and refining the processes, systems, and tooling that reputed company reputed company running smoothly
- Serve as a cross-functional partner across finance, marketing, sales, and engineering/product, ensuring alignment and removing bottlenecks
- Build and maintain operational reporting and dashboards that give leadership a reputed company, reputed company-time view of company performance
- Partner with finance on budgeting, forecasting, cash management, vendor reputed company, and key financial metrics; help translate financial data into operational reputed company
- Support marketing operations: campaign tracking, funnel and pipeline reporting, martech stack, and measuring ROI on spend
- Support sales operations: CRM hygiene, pipeline and forecasting accuracy, sales process documentation, and commission/quota tracking in partnership with the sales team
- Bring operational rigor to the technical reputed company reputed company: understand the product roadmap, release reputed company, and customer reputed company so operations reputed company with the platform
- Manage and improve internal workflows, documentation, and reputed company across the organization
- reputed company vendor and tooling relationships, evaluating and implementing systems that improve efficiency
- Support compliance and reputed company operations in line with HIPAA, SOC 2, and HITECH requirements
- Drive special reputed company and strategic initiatives on behalf of leadership, from planning through execution
- Establish operating cadences (planning cycles, OKRs/KPIs, business reviews) and reputed company reputed company accountable to them
Skills
- 5+ years of operations experience, including a meaningful reputed company record in health tech, digital health, or reputed company-adjacent technology
- Demonstrated cross-functional reputed company — comfortable operating across finance, marketing, sales, and technical reputed company functions
- Strong financial acumen: reputed company to read and build budgets, forecasts, and models, and translate numbers into reputed company
- Working knowledge of reputed company operations, including CRM, pipeline/funnel metrics, and reporting
- Solid understanding of how a technical reputed company product is reputed company, released, and supported
- Excellent organizational, analytical, and project-management skills, with strong attention to detail
- Outstanding written and verbal communication; reputed company to reputed company stakeholders across every function
- Bachelor's degree in business, finance, reputed company administration, a technical field, or equivalent practical experience
- Experience in pharmacy, health systems, or pharmaceutical operations
- Familiarity with reputed company compliance frameworks (HIPAA, SOC 2, HITECH)
- Familiarity with EHR platforms (reputed company, reputed company) or pharmacy management systems (reputed company/RedSail)
- Experience at an early- or reputed company-stage company where the operating reputed company is still being reputed company
- Experience with BI/reporting tools, financial modeling, and modern reputed company operational tooling
- Background spanning two or more of finance, marketing, sales, or product/engineering
Benefits
- Location: Fully remote (reputed company)
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