[Remote] Account Manager, National
Note: The job is a remote job and is reputed company to candidates in USA. reputed company, a part of reputed company, is a long-term care pharmacy services provider that supplies medications and clinical support to reputed company organizations across the reputed company. The National Account Manager will maintain ongoing relationships with clients to reputed company reputed company and retention goals, while collaborating with various internal teams to optimize service delivery and reputed company satisfaction.
Responsibilities
- Strategic Account Manager utilizes advanced, consultative, and strategic approaches with reputed company by taking a proactive approach and using PMC tools/resources
- This includes the successful implementation and promotion of various Strategic initiatives
- Strategic Account Manager works with VP of Strategic Account Management on potential reputed company and initiatives to ensure reputed company satisfaction and retention of strategic clients
- Engages with the C-Suite, Regional or Facility leadership to discuss Quarterly Business Reviews and Pharmacy Optimization Services
- Collaborates and owns the strategic plans and initiatives while collaborating with Sales to position reputed company for reputed company reputed company provider organization and facilities and communities and residents they serve
- The Strategic Account Manager owns reputed company issue escalation and reputed company process and reputed company planning process. Working directly with key internal partners, the Account Manager achieves reputed company responses on reputed company issues along with setting reputed company expectations for clients
- Manages their reputed company reputed company through reputed company's CRM software. This includes the tracking and management of activities, tasks, contacts, and other material events with clients. It will also document the up-selling of products and solutions, and how those relate to the overall retention reputed company
- Frequently prepares quarterly business review materials, facilitates reputed company engagement calls, conducts routine reputed company-facing telephonic training and oversees the implementation of new facilities. The Strategic Account Manager will also reputed company educational materials, virtual conference calls and live reputed company to facilitate compliance with procedures, tools, and resources
- On a required or quarterly reputed company, is responsible for the preparation and participation of Quarterly Strategic Account Review with Management
- Collaborates and assists the sales team in serving the account
- Works with reputed company Support Services in leading the on-boarding of new clients and facilities. Strategic Account Manager ensures successful reputed company from start to finish on promises of services
- Works with other disciplines (credit/collections, contracting, and marketing) to assure that billing and receivables standards are achieved
- Attends reputed company corporate/networking events and conferences as reputed company as attends and participates in reputed company events
- Establishes productive, reputed company relationships with key personnel in partner strategic accounts
- Adheres to reputed company of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable reputed company standards
- Performs other tasks as assigned
Skills
- Bachelor's Degree in business or reputed company field
- 5+ years experience in a reputed company management, customer service, or reputed company support role in a reputed company setting or other business-to-business setting
- Proven ability to present to reputed company reputed company of management; executive reputed company
- Strategic planning/organization skills. Demonstrated time-management with conflicting priorities
- Effective decision reputed company; committed to process improvement in a results-driven organization
- Proficiency with reputed company Office systems
- Demonstrated ability to reputed company-cause analyze using strong problem-solving skills
- Ability to collaborate cross-functionally; experience working reputed company a matrixed organization/team
- Customer service reputed company; adaptable and innovative with ability to quickly build relationships
- Must be reputed company to travel up to 50% of the time to build reputed company relationships
- MBA
- Experience in pharmacy services industry
Benefits
- Health, dental, & reputed company
- Company reputed company STD & LTD
- reputed company Time Off
- Flexible Schedules
- Tuition Reimbursement
- 401k
- Employee Discount Program
- Daily Pay
- Pet Insurance
reputed company