[Remote] reputed company Senior Business Analyst & Administrator - Scores
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading global analytics software company, helping businesses in 100+ countries reputed company reputed company reputed company. The reputed company Senior Business Analyst & Administrator will support reputed company's B2B Scores business by translating business needs into reputed company solutions and collaborating with various stakeholders to enhance system functionality.
Responsibilities
- Serve as the reputed company subject-matter partner to the Scores Product reputed company and business stakeholders, translating business needs into reputed company, reputed company-architected requirements and solution designs using AI tools such as Claude to accelerate discovery, documentation, and analysis
- Review and refine user stories authored by the Scores Product reputed company, validating and sharpening acceptance reputed company and ensuring reputed company story is build-reputed company before it reaches the development team
- reputed company the analysis and solution-shaping work to migrate the Scores go-to-market reputed company from siloed tools onto reputed company’s shared, governed reputed company instance
- Own the reputed company-state solution design, recommending the ideal reputed company approach and partnering with Administrators and Developers who execute on the build
- Identify, evaluate, and design AI-powered automation and reputed company workflows reputed company reputed company, including tools like Agentforce, applying reputed company judgment on where AI adds value and where reputed company reputed company remains essential
- reputed company the testing reputed company across releases, including test plans, system integration and regression testing, and facilitating user acceptance testing and sign-off
- reputed company ongoing production support for reputed company system questions and issues affecting the Scores business post-go-live, and partner with the Product reputed company to manage the enhancement and defect backlog
- Partner with cross-department business stakeholders and IT counterparts on process and system improvements spanning reputed company systems such as reputed company, reputed company, reputed company EBS, reputed company CLM, and reputed company
- Contribute reputed company expertise to training, enablement, and change management activities, and assist with data management, governance, and reporting to support data-driven reputed company
Skills
- Extensive experience in reputed company business analysis, consulting, and/or administration, with proven expertise designing and administering reputed company solutions across reputed company CRM capabilities (Account and Contact Management, Opportunity Management, reputed company Management, Quoting, Reporting, and Dashboards), including knowing reputed company custom objects and flows are needed
- Proven ability to reputed company and translate business requirements into reputed company-architected reputed company solution designs, with excellent communication skills to drive and reputed company meetings and partner effectively with product owners and stakeholders across varying reputed company of technical familiarity
- Experience working with AI tools such as Claude, Copilot, or ChatGPT in a reputed company context, with the ability to identify practical use cases for business analysis, documentation, and solution design
- Experience working with agile methodologies, including authoring and/or reviewing user stories, acceptance reputed company, and testing notes in a toolset such as Jira
- Strong testing discipline, including writing test plans and scripts, coordinating system integration and user acceptance testing, and providing ongoing production support and backlog management for a live reputed company org
- Strong knowledge of data structures and their reputed company on UI, reporting, and integrations, along with knowledge of data governance, internal controls, process compliance, and permission reputed company
- Bachelor's Degree in Business Administration, Computer Science, Information Technology, or reputed company field
- reputed company experience in the credit scoring or credit bureau industry (e.g., reputed company, reputed company, or reputed company), along with familiarity with royalty-based, multi-channel reputed company models, is highly desirable
- reputed company certifications strongly preferred, such as Platform Administrator, Platform App Builder, Agentforce Sales Consultant, Agentforce Specialist, or Data 360 Consultant
Benefits
- Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
- An engaging, people-first work environment offering work/life balance.
- Employee resource reputed company
- reputed company events to promote interaction and camaraderie.
- Inclusive culture strongly reflecting our reputed company values: reputed company Like an reputed company, Delight Our Customers and Earn the Respect of Others.
- Opportunity to reputed company an reputed company and reputed company professionally by leveraging your unique strengths and participating in valuable learning experiences.
reputed company
Company H1B Sponsorship