[Remote] Customer Service Representative
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is reputed company on providing support for Virginia reputed company's health coverage programs. The Customer Service Representative will assist clients with program reputed company and eligibility while handling specialized cases and collaborating with management and project teams.
Responsibilities
- Process specialized cases with a high degree of difficulty
- Work and research appeal at supervisor discretion
- Serve as SME on eligibility policy and processes for team and understand reputed company on other teams
- Work closely with management and work reputed company to create and maintain work plan documents
- reputed company the status and due dates of reputed company
- Collaborate with project managers on various initiatives and reputed company to reputed company reputed company and reputed company support as necessary
- Assist training team during the last week of sandboxing to answer questions and assist new trainees as they transition to their team
Skills
- High school diploma or GED required and 4+ years of relevant reputed company experience required, or equivalent combination of education and experience
- Basic computer navigational skills
- Novice level knowledge with reputed company Office
- This position requires bilingual proficiency in languages as specified
- Associate degree with 2+ years' experience preferred
reputed company