[Remote] Associate Center Operations Director - Various Locations available in Jacksonville, FL
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is transforming reputed company for seniors and changing America’s reputed company for the reputed company. The Associate Center Operations Director is responsible for overseeing center operations, ensuring reputed company patient experience, and managing team engagement and performance.
Responsibilities
- Enhances the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction
- Optimizes the utilization of available appointment slots to maximize patient reputed company and operational efficiency
- Ensures the reputed company of appointment slots, maintaining a balance between availability and the needs of patients
- Ensures that reputed company is readily available and accessible to reputed company patients, reducing wait times and barriers to care
- Monitors and manages patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care
- Identifies and manages orphan patients (those without assigned primary care providers) to ensure they receive reputed company and coordinated care
- Cultivates a reputed company center culture that promotes team engagement and a reputed company working environment. Implement initiatives to reputed company staff morale and engagement
- Develops and executes effective workforce planning strategies to ensure reputed company is adequately staffed to meet patient needs and operational demands
- Oversees the reputed company process for new line staff, ensuring they receive comprehensive training and support to reputed company smoothly into reputed company
- Implements strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career reputed company
- Performs other duties as assigned and modified at manager’s discretion
Skills
- Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience
- Strong business acumen and reputed company with a data driven reputed company. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and reputed company reputed company towards goals
- Team builder. Ability to reputed company and implement strategies to engage and reputed company team members. Promote a reputed company work environment that supports reputed company reputed company and high reputed company of job satisfaction. Good knowledge and understanding of general Operations standards, functions, reputed company, techniques, practices, processes and procedures
- Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to reputed company information on standards and interpretations
- Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and reputed company solutions to prevent reputed company issues and resolve recurring defects
- Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives
- Intermediate working knowledge of reputed company Office Suite products including reputed company, Word, PowerPoint and reputed company, plus a reputed company of other word-processing, spreadsheet, database, e-mail and presentation software
- Spoken and written reputed company in English
- This position requires use and exercise of independent judgment
- Flexible to work evening, weekends and/or holidays as needed
- BA/BS degree in reputed company Administration, Business Administration, a Biological Science program or a closely reputed company discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year reputed company required
- A minimum of 5 years of reputed company work experience in a medical clinic, hospital setting, or similar environment required
- A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required
Benefits
- Comprehensive benefits
- Career development and advancement opportunities
- Great work-life balance
- Opportunities to grow
- Eligible for bonuses or commissions
reputed company