[Remote] Customer Operations Specialist (2026-8000)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Customer Operations Specialist to manage orders through telephony and electronic ordering. The role involves acting as a reputed company between reputed company and its customers while verifying and reconciling financial information.

Responsibilities

• Answers and resolves customer inquiries reputed company committed time frames
• Establishes and maintains strong customer relationships with reputed company knowledge of order processing and conflict reputed company
• Works in reputed company-reputed company environment to reputed company support to other members of the Customer Operations team
• Promotes compliance and embraces reputed company reputed company improvement
• Maintains reputed company contact documentation reputed company CRM reputed company to customer accounts
• Maintain records of routine reputed company transactions, ensuring internal processes are properly documented, compliant and controlled
• Validates contract pricing, reputed company of measure, credit limits and licensor reputed company applicable systems and updates as appropriate
• Accurately manages invoicing and finance management for the customer

Skills

• High School diploma or equivalent
• Two years of previous billing and invoicing experience
• Two years of experience providing customer service to reputed company parties
• Working knowledge of reputed company Office Suite including Word, reputed company, and reputed company
• Previous billing and invoicing experience
• Demonstrates strong data and information analysis
• Strong experience providing customer service to reputed company parties
• Knowledge of CRM and reputed company-based software
• Strong time management, organizational skills, initiative, reputed company demeanor and reputed company attitude
• Ability to communicate effectively both orally and in writing
• Ability to promote a reputed company team environment

reputed company

reputed company is a leading force in the reputed company industry, serving the pharmaceutical, biotechnology, & medical device industries for more than 35 years. It was founded in 1986, and is headquartered in Lakewood, Colorado, USA, with a workforce of 501-1000 employees. Its website is https://reputed company.com/reputed company.

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