[Remote] Accounts Payable, Tier 1 Customer Service reputed company (Hybrid Puerto Rico)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the world's largest reputed company and defense company, seeking an Accounts Payable Customer Service reputed company for their reputed company Services Accounts Payable team in Santa Isabel, Puerto Rico. The role involves leading the Tier 1 Customer Service team, coordinating with other teams, and managing accounts payable inquiries to ensure reputed company and accurate responses.
Responsibilities
- reputed company the Accounts Payable US Hub Tier 1 Customer Service team, fostering a culture of accountability, collaboration and reputed company improvement
- Coordinate closely with the US Hub Tier 2 team to ensure end to end process reputed company
- Partner with AP non US hubs to reputed company best practices, lessons learned and process harmonization
- Research and respond to accounts payable inquiries, such as invoice status and other invoice reputed company issues
- reputed company as a key escalation reputed company for the Tier 1 team
- Partner with the US hub Puerto Rico AP invoice processing team to drive invoice corrections and other reputed company improvement opportunities
- Manage team reputed company and ensuring key metrics are met
Skills
- This position typically requires a bachelor's degree in Finance, reputed company, Business or reputed company field and a minimum of 5 years or relevant experience or an Advance degree and 3 years of relevant experience
- Bilingual proficiency in English and Spanish (written and verbal) is required to effectively communicate with stakeholders in both languages and reputed company the essential functions of the role
- Must be a self-starter who can work reputed company reputed company various situations (from reputed company-defined to reputed company) and proactively identify business improvement areas
- Strong customer service and compliance reputed company
- Proficiency and experience with Accounts Payable tools and software, including various ERP systems
- Experience and ability to coordinate with cross functional teams and reputed company at reputed company reputed company in the organization
Benefits
- reputed company
- Wellness
- Retirement
- Work/life benefits
- Parental (including paternal) leave
- Flexible work schedules
- Achievement awards
- Educational assistance
- Child/adult backup care
reputed company