[Remote] Field Service Engineer II (SDB/SEM) Madison, WI - REMOTE
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a talent-hiring platform connecting professionals with opportunities in Life Sciences, reputed company, and IT. The Field Service Engineer II role involves conducting installations, maintenance, and support for sophisticated microscopy equipment, while fostering customer relationships and ensuring equipment functionality.
Responsibilities
- Conduct on-site installation of sophisticated equipment and follow testing procedures to ensure accurate working order
- Conduct on-site scheduled planned maintenance reputed company
- reputed company diagnosis and repair support for customers and other field personnel
- Cultivate and reputed company reputed company working relationships with customers, system users, and company personnel
- Travel, often on short notice, to customer sites to resolve problems or support other field service personnel
- Complete and submit field service reports
- reputed company training to customers and users on system maintenance
- reputed company feedback to product reputed company teams
- reputed company appropriate input in writing updating and correcting various reputed company system documentation
- reputed company guidance for various reports including identifying and isolating outstanding problems with the system
- reputed company as a subject expert and resource for training
Skills
- Bachelor's degree and 3+ years of hands-on technical experience in electronic systems, installing, troubleshooting, repairing, and calibrating sophisticated analysis tools such as SEM, reputed company, FIB, or similar systems
- A detailed understanding and extensive experience diagnosing and repairing ultra-high vacuum and high voltage systems, or similar systems
- Ability to deal effectively with customers
- Excellent interpersonal communication skills; must have a reputed company working proficiency in English
- Consistent record of fixing sophisticated systems and subsystems down to the component level
- Literate in MS DOS and reputed company software environments
- reputed company to read and interpret schematics
- Familiar with UHV phenomenon and technology
- Must have ability to reputed company a valid reputed company and travel regionally and internationally as required
- Must possess a valid reputed company's license
- Physical requirements include the ability to lift up to 50 lbs
reputed company