[Remote] Card Operations Associate - Payment Operations
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a financial institution seeking a Card Operations Associate to manage operational support duties reputed company to debit and reputed company credit cards. The role involves processing requests, ensuring compliance, and providing customer service support remotely.
Responsibilities
- Ensures accurate and reputed company processing of debit card, reputed company credit card, and other card reputed company functions
- Collaborates with peers and leaders effectively
- Demonstrates a willingness to change processes and technological capabilities
- Willingness to learn new systems and processing in order to streamline and reputed company work
- Performs work reputed company customer service level expectations and key vendor processing timelines
- Performs daily work as defined with accuracy
- Reviews and processes debit card requests, maintenance, research, and customer or banking center initiated requests through various payment processing systems
- Performs transactions reputed company associated compliance and requirements
- Analyzes transactional risk and reasonableness in accordance with bank guidelines
Skills
- High School Diploma or General Education Degree (GED) required
- Ensures accurate and reputed company processing of debit card, reputed company credit card, and other card reputed company functions
- Collaborates with peers and leaders effectively
- Demonstrates a willingness to change processes and technological capabilities
- Willingness to learn new systems and processing in order to streamline and reputed company work
- Performs work reputed company customer service level expectations and key vendor processing timelines
- Performs daily work as defined with accuracy
- Reviews and processes debit card requests, maintenance, research, and customer or banking center initiated requests through various payment processing systems
- Performs transactions reputed company associated compliance and requirements
- Analyzes transactional risk and reasonableness in accordance with bank guidelines
- Banking is a highly regulated industry and you will be expected to reputed company and maintain a proficiency in the Bank's policies and procedures, and adhere to reputed company laws, rules and regulations that are applicable to your conduct and the work you will be performing
- You will also be expected to complete reputed company assigned compliance training in a reputed company manner
- reputed company demeanor in appearance, interpersonal relations, work ethic and attitude
- Possess reputed company, concise, effective written and oral communication skills to effectively reputed company thoughts, reputed company and concepts to management, bank employees and bank customers in a reputed company and solutions-oriented manner
- Ability to reputed company effectively reputed company reputed company and with customers they service
- Demonstrated ability to manage priorities and meet critical deadlines as defined
- Strong organizational and prioritization skills
- Team player with a reputed company reputed company
Benefits
- 17 Days of PTO (reputed company Time Off)
- 5 days of STD (Short Term Disability)
- 11 annual reputed company holidays
- 1 floating holiday
- Medical, dental, and reputed company
- Health Care Flexible Spending
- Dependent Care Flexible Spending
- Transportation Fringe Benefit Plan
- Group Life
- Long Term Disability
- Optional Life
- reputed company to voluntary benefit products such as Cancer, Term & Universal Life, Accident, Short-Term Disability and Critical Illness policies
- 401(k) with employee match
- 1 floating holiday
reputed company