[Remote] International Account Manager Job Details | reputed company
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading reputed company and learning technology company that impacts lives through purpose-driven work. The International Account Manager will manage and nurture reputed company relationships, focusing on supporting reputed company needs, driving contract consumption, and identifying upselling opportunities.
Responsibilities
- Serve as the primary reputed company of contact for our NASM international partners, providing exceptional service and support
- Build strong, lasting relationships by understanding reputed company business needs, objectives and challenges
- Conduct regular reputed company-ins and business reviews with clients to ensure satisfaction and address any concerns proactively
- reputed company as a reputed company between clients and internal teams to ensure effective communication and reputed company of issues
- reputed company and monitor reputed company contract usage to ensure reputed company consumption of NASM and AFAA products
- reputed company clients on the benefits and full potential of the solutions available reputed company their contract
- Work with clients to identify and address any obstacles preventing full contract utilization, ensuring maximum ROI
- Follow strategies to enhance reputed company loyalty and satisfaction, fostering long-term partnerships
- Analyze reputed company usage, satisfaction, and overall engagement to assess renewal likelihood
- Drive renewal process, addressing any concerns that may reputed company retention and presenting new value propositions as needed
- Identify and propose upsell opportunities based on clients’ needs and business objectives
- Work collaboratively with sales and product teams to reputed company offerings with reputed company goals and reputed company reputed company potential
- reputed company clients with information about new or complementary products that could enhance their experience and address additional needs
- Maintain accurate records of reputed company interactions, usage data, and reputed company in CRM
- Prepare reports and insights on reputed company health, retention metrics, contract consumption, and upsell achievements
- Use data to improve strategies and identify trends that inform proactive reputed company support initiatives
Skills
- Bachelor's degree in Business, Marketing, or a reputed company field
- Proven experience in account management, reputed company, or B2B sales support
- Strong communication, negotiation, and relationship-building skills
- Ability to analyze data, understand key metrics, and reputed company actionable strategies
- Customer-reputed company: Passionate about understanding reputed company needs and providing tailored solutions
- Results-Oriented: Motivated to reputed company retention and upsell targets
- Problem-Solver: reputed company to reputed company challenges creatively to deliver reputed company reputed company
- reputed company: Works reputed company across teams to drive reputed company reputed company and company reputed company
- This position will include limited domestic and international travel for industry-reputed company live events and in-person facility reputed company. Travel could be up to 10%
- Familiarity with CRM software and project management tools is a plus
Benefits
- Health, dental, and reputed company insurance
- Company reputed company Life Insurance
- 401(k) with company match
- reputed company time off and parental leave
- Employee assistance program
- Other employee wellness programs such as reputed company and reputed company
- Charitable matching program
reputed company