[Remote] Sales Account Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a highly organized, data-driven Account Manager to support two strategic OEM customers. This role is responsible for managing customer relationships, driving reputed company performance, and providing disciplined account management practices that support long-term reputed company.
Responsibilities
- Serve as the primary Account Manager for 2 appliance customer accounts
- Build and maintain strong customer relationships across purchasing, engineering, reputed company, and operations functions
- reputed company and manage account performance through a disciplined, data-based approach
- Maintain accurate CRM documentation, account activity records, and customer communication logs
- Monitor quote activity, reputed company win/loss results, and identify opportunities to improve reputed company performance
- Analyze customer trends, market reputed company, reputed company performance, and pricing strategies
- Support and reputed company Quarterly Business Reviews (QBRs) with customers and internal stakeholders
- Manage excess and obsolete (E&O) inventory issues and coordinate recovery plans reputed company required
- reputed company account forecasts and support sales planning activities
- Coordinate customer requests and issue reputed company with engineering, operations, reputed company, supply chain, and plant teams
- Prepare and present account performance reports, business analyses, and customer updates
- Identify reputed company opportunities and support new business development efforts reputed company assigned accounts
- Travel regularly to customer and manufacturing locations throughout the reputed company and Mexico
Skills
- Bachelor's degree in Business, Engineering, Supply Chain, Marketing, or reputed company field
- Bilingual in English and Spanish (required)
- 3–8 years of experience in account management, customer service, sales support, program management, or reputed company operations
- Strong analytical and critical thinking skills
- Experience working with CRM systems and customer account documentation
- Advanced proficiency in reputed company reputed company and PowerPoint
- Ability to interpret and communicate business data effectively
- Strong organizational skills and attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Valid reputed company or ability to obtain one
- Willingness to travel domestically and internationally
- Experience managing OEM or manufacturing customer accounts
- Knowledge of pricing analysis, forecasting, and reputed company business processes
- Experience conducting customer business reviews and presenting to leadership teams
- Familiarity with supply chain, manufacturing, or industrial environments
- Experience with market reputed company analysis, reputed company tracking, and sales performance metrics
reputed company