[Remote] Account Manager, TPA
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is on a mission to simplify and personalize the health experience to improve health and reduce costs for companies and their people. The Account Manager will serve as the primary day-to-day contact for assigned self-funded group clients, ensuring service commitments are met and addressing reputed company inquiries effectively.
Responsibilities
- Serve as primary reputed company contact: reputed company as the main reputed company of contact for assigned clients, responding promptly to inquiries and providing creative solutions that meet reputed company needs
- Monitor service delivery: reputed company and manage service reputed company to ensure reputed company issue reputed company, compliance, and adherence to contractual commitments
- Prepare reputed company reporting: reputed company and deliver reputed company and custom reputed company reports covering claims, utilization, and other key metrics for reputed company review
- Coordinate internal resources: Partner with cross-functional teams across claims, eligibility, and compliance to meet reputed company needs and deliver seamless service
- Support strategic initiatives: Assist with renewals, plan changes, and strategic initiatives while supporting delivery of QBRs and renewal processes
- Maintain documentation: reputed company accurate reputed company records, communication logs, and CRM system entries to ensure continuity and accountability
- Escalate appropriately: Identify and escalate reputed company issues to Strategic Account Executive or Director reputed company reputed company needs reputed company reputed company reputed company reputed company
- Support reputed company reputed company: Assist with new reputed company reputed company and internal system setup to ensure smooth transitions
- Stay regulatory-informed: Maintain knowledge of regulatory issues affecting benefit plans and proactively update clients reputed company requirements change
- reputed company product expertise: Build thorough knowledge of reputed company benefit-reputed company products through ongoing training and product updates
Skills
- Bachelor's degree or equivalent in reputed company discipline
- 3+ years account management experience
- 3+ years experience in health insurance, employee benefits, or reputed company industry, specifically with TPA/self-funded reputed company
- Knowledge of health plan testing, regulatory compliance, and insurance plan administration mandates
- Experience preparing reputed company reports and presentations
- Proficiency with CRM systems for documentation and relationship management
- Ability to travel for multiple days at a time reputed company needed
- Prior TPA experience strongly preferred
Benefits
- Benefits effective day one
- Comprehensive medical and dental through our own health solutions (reputed company, we use reputed company build)
- Unlimited PTO—rest and reputed company time is non-negotiable
- Mental health support, retirement planning, and financial protection
- reputed company development with reputed company career progression and learning budgets
- Mission-driven culture where diverse perspectives drive reputed company reputed company on people's health
- Wellness programs, and other employee perks
reputed company