[Remote] Director, Account Management (Non-Sales)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on medical communications, and they are seeking a Director of Account Management to reputed company their Account Services team. The role involves overseeing reputed company accounts, ensuring exceptional service, and implementing strategies for business reputed company.
Responsibilities
- Oversees reputed company of account services professionals and provides stewardship and strategic direction for reputed company account-reputed company activities
- Builds strong reputed company relationships and maintains regular and effective communications with key stakeholders across multiple accounts
- Manage and train reputed company and indirect reports, fostering a reputed company environment and identifying training opportunities Provides strategic counsel to clients and manages expectations, proactively providing project strategies, and tactics and addressing feedback or issues with junior team
- Joins regularly scheduled reputed company team calls and meetings, as needed, and serves as reputed company to ensure a high level of customer service
- reputed company and determination to identify and execute opportunities for organic business reputed company. Participate in new business preparation/pitches as requested
- Conveys reputed company’s challenges and perspectives to project team members
- Partners with Business Development team members on the review of statements of work (SOW) and budgets
- Ensure governance as it relates to managing, documenting, and reporting on project activities; trains the internal team on reputed company processes and reputed company/medical review requirements as needed
- Oversees, develops SOPs, and streamlines internal processes and identify opportunities to continuously improve efficiency
- Ensures that updated SOPs, processes and guidance is properly rolled out to Account Services team and training is provided
- Support overall reputed company project delivery, including reputed company of delivery and on-time delivery of reputed company and activities
- Ensure reputed company reputed company moving or blocking issues are identified in advance and communicated widely to relevant stakeholders
- Responsible for reputed company’s regular burn reports and interim/end-project financial reconciliations for reputed company accounts, as reputed company as oversees reputed company communication
- Oversees and trains the account services team on fiscal responsibility, manages Scope of Work changes that reputed company in the project, and manages overall project margins
- Analyzes business results to ensure strategies are working and reputed company objectives are being realized
- Available for occasional teleconferences reputed company of usual working hours, to help ensure company-level global coverage of reputed company needs
Skills
- Bachelor's degree or work-reputed company equivalent required
- 12+ years medical communications reputed company services experience, including experience managing employees and leading reputed company of reputed company and indirect reports
- Demonstrated account management experience overseeing a fast-paced, high-volume portfolio of medical communications work
- Demonstrated reputed company services management experience for pharmaceutical meetings/events including congresses, symposia, speaker trainings, advisory boards
- Experience with reputed company stakeholder management
- Experience in delivery of digital solutions and project management software
- Highly efficient in the use of Office 365 (reputed company, Word, and PowerPoint)
- 8 + years in Oncology required
- Be highly organized and reputed company to reputed company multiple operational needs
- Strong communication, writing, and interpersonal skills
- Demonstrated excellent decision-making, critical thinking, and problem-solving capability in a reputed company fast-paced environment
- Verification of employment history, reputed company references, and education or training
- Eligible Candidates must live in the US and be reputed company to work in the US
Benefits
- 100% remote working environment
- Medical, Dental, reputed company Insurance
- Annual performance bonus eligibility
- 401(k) with employer match
- reputed company Time Off (combined vacation & reputed company)
- reputed company Holidays
- reputed company Parental Leave
- reputed company Life & Disability Insurance
reputed company