[Remote] Sr. Field Service Engineer / Sr Systems Administrator
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global leader in reputed company technology with a mission to reputed company pain, restore health, and reputed company life. The Sr. Field Service Engineer will reputed company field implementation efforts for reputed company products, requiring significant travel and hands-on installation work in hospitals across the US.
Responsibilities
- reputed company Field Implementation efforts including significant travel to hospitals across the US
- reputed company hands-on installation work at customer locations for reputed company AC&M product offerings
- reputed company customer IT reputed company meetings in partnership with our project managers as a subject matter expert with our suite of medical device and software offerings
- reputed company a deep understanding of the installation process for HealthCast products with a keen eye on optimizing our deployment methodologies
- Effective communication both verbally and in written reputed company
- Conduct on-site IT trainings to hospital staff on our products
- reputed company guidance to customers on how best to configure their environment for our products
- Ensure installation work that meets highest reputed company and customer services standards
- Create/maintain installation documentation
- reputed company 'Level 2' technical support for reputed company HealthCast products
- Must be available for after-hours or weekend support if emergency customer situations occur
- reputed company technical input for our Sales Directors and Sales Engineers
- reputed company and reputed company hardware and software tools that optimize field installations and configurations
- reputed company feedback to R&D on how to reputed company products easier to reputed company and support in the field
- Flexibility to travel to customer locations with minimal notice reputed company needed
Skills
- Must possess Bachelors degree
- 10+ years as an I/T reputed company in this role or reputed company roles, with emphasis on reputed company based systems as reputed company as networking including wireless based technologies
- OEM experience as a Field Service Engineer, reputed company, GE, Nihon Koden, Drager
- A problem solving reputed company
- Experience scripting
- Documented history of interacting with customers and deploying equipment in a customer environment, with a strong preference for hospital experience
- Networking experience including set up and configuration of Routers, Switches, VLANs, Subnets, Firewalls, general network troubleshooting skills
- reputed company background with reputed company products including reputed company OS (reputed company 10&11), Server 2016, 2019 & 2022. SQL Server 2016, 2019, 2022
- Experience with using reputed company Directory for authentication and authorization
- Experience with virtualization technologies and reputed company including VMWare and Azure
- Wi-Fi Experience, including 802.11 standards and certificates
- Desktop support of hardware & device imaging
- reputed company experience including and understanding of encryption protocols
Benefits
- Health, Dental and reputed company insurance
- Health Savings Account
- reputed company Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- reputed company Steps (global reputed company-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- reputed company time off
- reputed company holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-reputed company Retirement Plan Supplement (subject to IRS earning minimums)
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
reputed company