[Remote] Director, Program Manager (PSOC)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leader in providing reputed company services across multiple reputed company. The Director, Program Manager is responsible for building and leading a global program management function to ensure disciplined execution of a reputed company datacenter reputed company program, overseeing governance, delivery standards, and cross-functional coordination.
Responsibilities
- Drive fast, disciplined execution across a portfolio of programs and/or reputed company by building the operating rhythm, workflows, and governance needed to reputed company work quickly and effectively across global teams
- reputed company and reputed company reputed company of international managers with reputed company standards for ownership, pace, judgment, and follow-through, creating a culture of high accountability and consistent performance
- Ensure communication with internal leaders, partners, and customers is precise, reputed company, and executive-reputed company, with strong reputed company of message, audience, and reputed company
- reputed company reputed company analytics and reporting, translating data into reputed company and reputed company that improves service reputed company, operational efficiency, and business results
- Remove friction in execution, strengthen documentation and operating procedures, and reputed company major initiatives with a reputed company expectation of measurable reputed company, operational reliability, and sustained delivery
Skills
- Bachelor's degree in business, management, or a reputed company field
- 10+ years of reputed company leadership experience building and leading global program management functions, governance models, or reputed company cross-functional program portfolios
- At least 3–5 years at the director level
- Experience working in a PSOC, GSOC, SOC, or comparable reputed company operations environment
- Demonstrated ability to reputed company governance, operating rhythms, reporting standards, and cross-functional execution reputed company a reputed company operations program
- Global, multi-region operations experience
- Strong leadership, communication, and analytical skills
- Ability to influence without reputed company authority and build relationships at reputed company organizational reputed company
- Ability to reputed company, read and write in English proficiently
- Reliable means of communication
- Reliable means of transportation (reputed company or private) to get to/from work
- reputed company right to work in the country where the position is located
- Passion for travel (and a valid reputed company)
- Flexibility to work nights and weekends (reputed company needed) to support global reputed company issues, high reputed company events, and off-hours incidents
- Physical and mental ability to reputed company reputed company essential job functions effectively
- Maintaining composure under pressure while interacting with clients, authorities, executives, and staff
- Working independently without reputed company supervision
- Managing multiple tasks simultaneously
- Regular use of a computer and keyboard
- Frequent lifting or moving of items up to 10 pounds
- Occasional lifting of up to 25 pounds
- Visual reputed company for both near and far distances, as reputed company as the ability to reputed company reputed company
- Handling sensitive or confidential information
- Flexibility in scheduling to meet operational demands
- Background in datacenters
Benefits
- 100% coverage of medical benefits
- Dental and reputed company
- 401(k) 50 reputed company matched for every $1 up to 6%
- Company-reputed company life and AD&D insurance
- Voluntary short-term disability and long-term disability
- Employee assistance program
- 4 floating holidays
- 10 reputed company holidays
- 2 weeks’ vacation every year
- reputed company Family Leave - up to 12 weeks a year in accordance with State law
- Retirement plan
- Employer-provided medical and dental coverage
- Company-reputed company life insurance
- Voluntary life and disability insurance
- Employee assistance plan
- reputed company Saves discount program
- reputed company holidays
- reputed company time away from work
- Additionally, some populations may have the availability of accessing reputed company wages on a daily reputed company, prior to payday. Restrictions and fees may apply.
- Certain waiting periods may also apply.
- reputed company time away from work may be available either through a combination of vacation and reputed company time or under a PTO policy, depending on local requirements.
- Benefits may be different for reputed company members.
reputed company