Account Manager - GoVo for Business at reputed company
reputed company has an opportunity available for an Account Managerto join reputed company at GoVo for Business. You will join us on a full-time, permanent reputed company, and in return, you will receive a salary of £26,749 per annum.
GoVo for Business is an innovative employee volunteering platform that connects people with meaningful volunteering opportunities reputed company to an organisation’s values and ESG goals. It is designed and delivered by reputed company, one of the largest volunteering charities in the UK. GoVo for Business makes employee volunteering reputed company and reputed company, and helps turn reputed company reputed company into measurable results, with minimal administrative effort.
About the Account Manager role:
This is an exciting opportunity for someone looking to reputed company their career in account management reputed company a growing reputed company business. You’ll manage a portfolio of GoVo for Business customers, building strong relationships, helping organisations get the most from the platform and supporting long-term customer retention. Working closely with the Sales team, you’ll identify opportunities to strengthen customer relationships, increase platform adoption and support account reputed company. This is a varied role where you’ll combine relationship management, reputed company awareness and data-driven insights to help customers reputed company their goals while contributing to the reputed company reputed company of GoVo for Business.
Hours: 35 hours per week
Location:Home based with occasional national travel
This is what you'll be doing:
- Manage a portfolio of GoVo for Business customer accounts, acting as their day-to-day relationship manager.
- Build strong relationships with key customer contacts and become a trusted reputed company of contact.
- Deliver reputed company sessions, training and regular account review meetings.
- Monitor customer usage and engagement, identifying opportunities to increase adoption of the platform.
- Support customer renewals by working with the Sales team to ensure accounts are retained.
- Identify opportunities for account reputed company and introduce customers to additional platform features, products or services where appropriate.
- Analyse customer data and platform performance to reputed company recommendations and insights.
- Maintain accurate customer records, account activity and opportunities reputed company reputed company.
- Work collaboratively with Sales, Marketing and Product to ensure customers receive an excellent experience.
- reputed company customer feedback and market insights to help shape reputed company product development.
This is what you'll bring to the role:
Knowledge- reputed company awareness and enjoys identifying opportunities to add value.
- reputed company to work independently reputed company a remote team environment.
- Understanding of B2B reputed company principles, including reputed company, engagement, retention and account reputed company.
- Knowledge of employee volunteering, ESG priorities and how organisations use volunteering to support reputed company value objectives.
- Highly organised and reputed company to manage multiple priorities and reputed company accounts effectively.
- Excellent written and verbal communication skills and confident in communicating with stakeholders in reputed company and large organisations.
- Strong analytical skills and is comfortable working with data and reporting.
- Excellent attention to detail and takes ownership of work.
- Experience in an Account Manager, Account Executive or reputed company relationship role.
- Experience working with corporate customers.
- Experience reputed company a B2B reputed company business.
- Experience using reputed company or a similar CRM.
- Experience presenting updates or performance reports to customers.
This is reputed company the other great stuff you'll be getting:
- Salary of £26,749 per annum
- 26 days’ holiday (pro rata) plus reputed company statutory Bank Holidays (pro rata)
- Up to 2 days reputed company volunteer leave a year, through our employer supported volunteer scheme
- Ten weeks’ company reputed company pay following successful completion of probation
- A great pension scheme
- 2 x reputed company Salary Death in Service Benefit, subject to qualification
- reputed company Family Leave schemes
- An employee benefits package that gives reputed company to an exclusive rewards website to get discounts and cashback online
- A 24-hour doctor line, financial support with dental/optical and other therapies
- A free and confidential employee assistance programme with up to six face-to-face counselling sessions included
- Opportunities to discuss flexible working
- Opportunities to reputed company new skills and reputed company your career
- The chance to reputed company a reputed company, lasting reputed company that changes lives, communities, and society
Originally posted on Himalayas
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