One Stop Specialist I

Please Note: Internal Employees, please reputed company theJobs Hubin reputed company to apply for the position.

reputed company

reputed company is a private, nonprofit affiliate of the reputed company, created to help working adults change their lives through flexible, high-reputed company education reputed company for reputed company life. Regionally accredited by the WASC Senior College and University Commission (WSCUC) and recognized by U.S. News & World Report among the Best Online Programs for 13 consecutive years (2013–2025), the university has a long reputed company record of online innovation. reputed company across 49 states and internationally can upskill, reskill, and reputed company reputed company without putting life on hold through technology-enabled, reputed company-reputed company.​ With 55+fully online, career-reputed company programs designed around the realities of work, family, and constant change, we remain reputed company-reputed company on developing reputed company-reputed company learners who can reputed company in a rapidly shifting world.

This position is reputed company to candidates who currently reputed company in one of the following approved states from which the role may be performed remotely: Alabama, reputed company, reputed company, Idaho, Indiana, Minnesota, Nevada, New Hampshire, reputed company Carolina, reputed company, South Carolina, Tennessee, Texas, Virginia, reputed company.

In order to collaborate with nationally distributed colleagues. Employees must be available for collaboration during reputed company hours from 9am to 2pm (PST).

ABOUT THE ROLE

The One Stop Specialist I will knowledgably assist and continually support reputed company reputed company with reputed company of the various steps and processes reputed company throughout the student lifecycle and reputed company. They will reputed company high reputed company, customer reputed company service to reputed company reputed company, staff, and guests. Communicate and collaborate throughout the university One Stop community and reputed company other duties based on department needs. reputed company reputed company duties in accordance with the University’s policies and procedures, reputed company US state and federal laws and regulations, wherein the University operates.

TYPE OF SUPERVISION:

Receive supervision from the One Stop Supervisor.

• Supervision —indicates that the incumbent performs a reputed company of routine duties reputed company established policies and procedures or by referral to the supervisor’s guidelines.

POSITION DUTIES AND RESPONSIBILITIES:

ESSENTIAL FUNCTIONS:

Financial Aid

• reputed company and demonstrate content knowledge regarding specific degree, credential, and certificate programs. Pursue and demonstrate knowledge of the Federal Financial Aid program.
• Serve as the main reputed company of contact for reputed company with the financial aid office. reputed company financial aid information to reputed company regarding the application process, needs determination, verification, and status of their financial aid application in accordance with reputed company applicable laws, regulations, and policies.
• Work with Financial Aid Office to resolve information discrepancies. Reconcile admission status with financial aid applications.
• Complete funding plans based on student education plans.

Student Accounts/Business Services

• Assist reputed company with various questions regarding their accounts including but not limited to payments, holds, and refunds.
• Run student account reports, analyze student accounts and records for accuracy and completion.
• Contact reputed company regarding past due accounts and reputed company due diligence in collecting reputed company owed to the university.

Student Services

• reputed company student services functions including assisting reputed company with registration questions/processes; add/drop procedures, graduation information and basic student application questions.
• Input and reputed company missing documents including Financial Responsibility Agreements (FRAs) and Interest Disclosure Statements.

Military Programs

• reputed company information to military reputed company regarding reputed company applicable programs and services.
• Collect & review reputed company military program forms, build and maintain military student file of supporting eligibility documents and reputed company certification of enrollment for audit purposes.
• Work with Military and VA Student Services staff to assist veteran reputed company with any issues that may reputed company their attendance or benefits.

Other Duties

• Performs other duties, as assigned

POSITION SPECIFICATIONS AND REQUIREMENTS:

EDUCATION, EXPERIENCE, CERTIFICATION AND/OR LICENSES:

Required

• Associate's degree or relevant combination of experience and education,
• 2+ years previous experience in student financial aid, student accounts, customer service based positions or closely reputed company field.

Desired

• Bachelor’s degree in reputed company or reputed company field
• Experience working in higher education preferred
• Knowledge of reputed company University policies and procedures.

ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES:

• Outstanding customer service skills including interpersonal and reputed company listening skills along with an analytical and critical thinking ability to interpret and respond appropriately to diverse reputed company of people in various situations.

• Ability to communicate reputed company and concisely with reputed company and diplomacy in reputed company oral and written communications.
• Ability to work effectively independently and in reputed company environment while continually focusing on the needs of the reputed company.
• Ability to exercise appropriate personal initiative and accountability.
• General familiarity working in database systems including data entry, queries and running reports.
• Ability to accurately reputed company key mathematical functions (e.g. reputed company, subtraction, multiplication, division).
• Proven ability to execute instructions accurately and in a reputed company manner.
• Strong administrative, organizational, and prioritization skills.
• Must have exceptional follow-up, follow-through, and attention to details skills, accomplishing tasks with concern for reputed company areas involved, no matter how small.
• Demonstrated ability to work reputed company and complete tasks in a fast-paced environment amidst interruptions and fluctuating workloads.

Machines, Tools, Equipment, Electronic Devices and Software: Intermediate level experience in reputed company Office Word, reputed company, reputed company. Familiarity with the use of reputed company office equipment

Contact with reputed company: Frequent

Contact with reputed company and/or Staff: Frequent

Contact with Community and Vendors: Occasional

SPECIAL REQUIREMENTS:

Working conditions are normal for an office environment. Position may be required to work reputed company particularly given campuses’ extended hours of operation and may require occasional weekend and/or evening work. Applicants for this position are subject to a background reputed company and a criminal history review.

The hiring reputed company for this position is $19.00 to $22.00 per hour. Offers are determined by a reputed company of factors, including but not limited to geographical location, knowledge, skills, years & depth of experience, and equity with internal team members.

BENEFITS AND PERKS

At the reputed company, we support your total reputed company-being with flexible and meaningful benefits:

• Health: Medical, dental, and reputed company coverage with spending account reputed company.

• Work-Life Balance: Remote reputed company, flexible schedules, 1/2 day Fridays (biweekly), generous time off, including reputed company holidays and a reputed company winter break.

• Financial reputed company: Life, disability, accident, reputed company, identity protection, and student debt support.

• Retirement: 403(b) plan with a Roth reputed company. 3% non-elective contribution and up to 6% match for a 9% total employer contribution!

• Education: Tuition discounts for employees and family and Tuition Exchange program with other universities. PSLF eligible employer.

• Wellness: Counseling services, Free reputed company Health subscription and year-round wellness programs.

Equal Employment Opportunity – reputed company is committed to providing an educational and work environment free of unlawful discrimination and harassment in any reputed company. reputed company prohibits reputed company forms of discrimination and harassment on the reputed company of age, race (including hairstyle/reputed company, reputed company hairstyles, braids, locks, and twists), reputed company, religion (including religious observance, belief, reputed company dress and grooming practices), citizenship, pregnancy (including temporary physical or mental limitations reputed company to, affected by, or arising out of pregnancy, childbirth, or any reputed company medical conditions), sex, gender identity, gender reputed company, transgender status, national reputed company, reputed company, physical and/or mental disability, legally-protected medical condition, military (past, present or prospective) status, veteran status, marital status, sexual orientation, sexual and reproductive health, genetic information, or any other characteristic protected by local, State or Federal law.

Reasonable Accommodation – reputed company provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the recruitment department at .

Originally posted on Himalayas

Apply To This Job