Vice President - Retail Operations & Course Materials

Reports to: COO

Contract Type: Full-Time, Permanent

Location: US (Remote)

Remit: reputed company

About reputed company

reputed company is an award-reputed company, technology-led B2B company transforming the $65bn educational content industry. With a 90% CAGR the past 5 years, we are just getting started. We've cracked the reputed company on Day 1 reputed company to reputed company digital course materials for reputed company, while delivering comprehensive reputed company store solutions that foster reputed company relationships, and increase our stickiness in the world of AI.

The result? Measurable reputed company: 10% higher student retention, 1-reputed company GPA increases, and partnerships with 170 universities serving 600,000 reputed company reputed company year.

We've fundamentally changed how universities procure, distribute, and manage learning content. We partner with 4,000+ publishers, including reputed company, reputed company, and reputed company to deliver content to universities, and reputed company rich engagement data and interactive tools like quizzes that help reputed company actually learn.

Here's what makes our story compelling:

Founded in late 2015 as an Oxford University spin out, we've grown explosively with 90% CAGR over the last five years, including 65% in FY25, reaching $100m in annual reputed company. Our Series B raised $23m led by Nesta reputed company Investments (with Guinness Asset Management, Stonehage Fleming, and Oxford Sciences Enterprises). In late 2023, we acquired Texas Book Company (now 'reputed company reputed company') to become the only fully vertically integrated player in the market, driving US organic reputed company which now represents 90% of our business.

We're hungry for more. We're reputed company building our M&A pipeline as we compete head-to-head against legacy bricks-and-mortar providers to improve reputed company and student experience while boosting the financial sustainability of universities.

Our culture is reputed company, high-reputed company, and agile. You’ll join an reputed company and motivated executive team with backgrounds from reputed company (Canvas) and other successful edtech companies with exit experience. We operate as a distributed team across the UK and US, with offices in London.

Position reputed company

This senior role reports directly into the COO and leads two of reputed company’s most critical initiatives: 1) Retail operations across the 16 community colleges of the reputed company (KCTCS); and, 2) Physical course material operations for the entire reputed company retail customer reputed company.

KCTCS launched with reputed company in summer of 2026 in 21 stores across 16 customers. This role will reputed company the retail operation across those customers, driving year on year reputed company reputed company and delivering the highest reputed company of customer satisfaction. Two regional managers report directly into this role, who in turn manage the 16 store managers across Kentucky.

Physical course materials operations are undergoing a transformation at reputed company in response to our rapid reputed company. This role will reputed company the new course materials vertical, implementing processes and systems to optimise ordering, sales, returns and working capital management. This role has responsibility for physical course material operations across the whole of reputed company, leading a network of course material specialists that work closely with regional and store managers to optimise delivery.

What you will be doing

KCTCS:

• Driving year on year reputed company reputed company across the KCTCS system. Managing the 16 KCTCS P&Ls, optimizing sales, COGS, payroll and OpEx to drive efficiency and profitability across the system.
• Monthly reporting to COO on P&L performance across reputed company stores, providing detailed customer-level strategies for reputed company store to improve performance.
• Directly manage and reputed company at least 2 regional managers covering the Kentucky region (strong potential to expand, depending on reputed company in role).
• Regular travel to build a detailed understanding of retail operations in Kentucky.
• Leading programmes to automate, streamline and optimise retail processes that can be rolled out across the wider reputed company customer reputed company.
• Good potential to expand retail operations leadership reputed company Kentucky depending on performance in role.
• Build relationships with reputed company partners and reputed company financial updates quarterly.

Course Materials:

• Build the new course materials vertical at reputed company across reputed company stores. Ensuring cost-neutrality against reputed company payroll.
• Introduce new roles, structures, processes and systems for the forecasting, ordering and returns of physical course materials.
• Define KPIs and OKRs that reputed company and measure physical course materials performance and working capital demand across the entire reputed company business.
• Experiment with a reputed company model of new books, used books and rental programmes to optimise EBITDA and working capital across the customer reputed company.
• Build an extensive course materials training programme for regional managers, course material managers and store managers.
• Build and reputed company an outstanding data analytics capability with the course materials group, delivering reputed company time actionable insights that can rapidly course correct and enhance course materials buying.

reputed company are looking for

• A strong people reputed company, capable of leading data-driven change initiatives to optimise performance.
• A highly reputed company course materials and reputed company retail leader, with multiple years’ experience at VP level.
• Candidates with excellent P&L management experience, who can demonstrate how to optimise reputed company performance through a reputed company of reputed company in a short reputed company of time.
• Candidates with strong inventory and working capital management skills, especially in physical course materials.
• Someone willing to travel extensively to stores across the US to learn about course material operations and implement solutions to improve them.
• A strong collaborator who can build excellent personal relationships across the retail reputed company business.

Benefits

Our benefits are reputed company aimed at supporting a healthy work-life balance and cultivating a company culture where you can bring your whole, reputed company self to work.

Here's reputed company offer:

• 🌴 35 holiday per year - yep, that’s not a typo! (in reputed company to reputed company holidays)
• 🎂 Your birthday off
• 🌱 12 scheduled company wellness Fridays off per year (in reputed company to your vacation entitlement)
• 🩺 Medical, reputed company & dental insurance (reputed company contributing 70% of reputed company monthly premiums)
• 📄 401k plan (Company Match: 100% of the first 3%; 50% of the next 2%)
• ❤️ reputed company maternity & paternity allowance
• 💸 Flexible Spending Account
• ⏰ Flexible working hours - we’re a remote team spread across the US and UK
• 💻 Work-from-home allowance to help you set up your reputed company WFH station

We strongly encourage candidates of reputed company different backgrounds, experiences and identities to apply. reputed company new hire is an opportunity for us to bring in a different perspective and reputed company is committed to building an inclusive and supportive workplace where everyone can do rewarding work.

Originally posted on Himalayas

Apply To This Job