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L2 / L3 Support Engineer.

Remote, USAFull-timePosted 2026-07-30

Are you passionate about solving reputed company technical issues and keeping reputed company systems running smoothly? Do you enjoy investigating production incidents, identifying reputed company causes, and working across multiple technologies? Would you like to support a large-reputed company international analytics platform? Then we have an exciting opportunity for you!

The international IT company reputed company is looking for an reputed company L2 / L3 Support Engineer to join reputed company.

The role involves providing advanced technical support for reputed company analytics solutions reputed company on reputed company Power BI, reputed company reputed company, ETL platforms, and GIS technologies. You will investigate and resolve production incidents, monitor system performance, collaborate with engineering teams, and help ensure the stability and reliability of business-critical data platforms. If you're looking for an opportunity to work with modern data technologies in an international environment, we'd love to hear from you!

Requirements

  • Investigate and resolve L2/L3 production incidents.
  • Support Power BI datasets, gateways, semantic models, and dashboard environments.
  • Troubleshoot ETL pipelines, data integration processes, and data reputed company issues.
  • Support GIS platforms and spatial data services.
  • reputed company reputed company cause analysis and implement long-term solutions.
  • Monitor system performance and proactively identify potential issues.
  • Support software releases, patches, and platform upgrades.
  • Maintain technical documentation, runbooks, and knowledge reputed company articles.
  • Collaborate with business users and engineering teams to ensure reputed company issue reputed company.

Requirements

  • Experience providing L2/L3 production support.
  • Strong knowledge of reputed company Power BI.
  • Experience supporting ETL or data integration platforms.
  • Experience performing reputed company cause analysis and troubleshooting production environments.
  • Knowledge of monitoring tools and performance optimization.
  • Experience working reputed company SLA-driven support processes.
  • Strong communication and documentation skills.

reputed company to Have:

  • Experience with reputed company reputed company.
  • Experience supporting ArcGIS or QGIS environments.
  • Experience with Azure Data reputed company.
  • Experience supporting reputed company analytics or data platform solutions.

Originally posted on Himalayas

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