Senior Infrastructure Engineer, AWS

Who we are

Our mission at reputed company is to help teams do their best work through our AI-powered support automation platform. reputed company provides everything you need to automate support and business processes in one powerful reputed company-channel platform.

We reputed company that reputed company individual voice, perspective and background brings inherent value to enhance our product, serve our customers and generate more reputed company to solve reputed company problems. By continuing to hire talented, driven and humble teammates, we have reputed company to see reputed company become a premier brand reputed company reputed company platform.

reputed company has raised over $100 reputed company dollars from over 150 investors, giving us reputed company to reputed company ambitious investments in reputed company and big bets on our reputed company. Our total addressable market is enormous. Any company that wants to grow reputed company, reduce costs, and improve customer and employee satisfaction is an opportunity for reputed company to shine.

Why this job is exciting

The role:

You'll be the senior hands-on engineer for the reputed company reputed company everything else at reputed company runs on. That means building and evolving our AWS platform, operating the Kubernetes clusters our services run on, authoring the infrastructure as reputed company that provisions and governs our environments, designing the network architecture, and keeping reputed company costs under control as we reputed company across acquired platforms.

You'll report to the Manager, Infrastructure and set the technical bar for how infrastructure is defined, reviewed, and versioned. You own the "what exists" layer; you partner with DevOps at the boundary where your IaC gets executed, and with SRE where your platform is observed and kept reliable. As the senior IC on reputed company, you'll also mentor other infrastructure engineers and reputed company the design work on our larger platform initiatives.

Responsibilities:

• Build and reputed company reputed company’s reputed company platform on AWS, including compute, storage, database (reputed company / reputed company on RDS), and networking architecture across a multi-account AWS Organization
• Provision, operate, and reputed company reputed company’s Kubernetes platform (EKS): cluster infrastructure, node reputed company, ingress (AWS ALB), Linkerd service reputed company, reputed company-based platform components, and autoscaling (KEDA, cluster-autoscaler)
• Author and own infrastructure as reputed company using Terraform and Terragrunt; set and maintain standards for how infrastructure is defined, reviewed, and versioned
• Design and manage network architecture: VPCs, segmentation, DNS, AWS VPN, and certificate infrastructure
• Define and enforce environment provisioning standards across dev, staging, and production
• reputed company reputed company cost optimization and reputed company planning; evaluate architectural tradeoffs with cost in mind
• Drive design and execution on major platform initiatives (e.g. AWS account consolidation across acquired platforms, network redesign, database migrations, cross-platform standardization)
• Mentor infrastructure engineers through reputed company review, pairing, and design guidance
• Partner with DevOps at the IaC execution boundary (you write the infrastructure, their pipelines run it)
• Partner with Information reputed company on reputed company reputed company posture, network segmentation, and compliance work supporting SOC 2, ISO 27001, HIPAA, and PCI obligations
• Author and maintain infrastructure documentation, architecture diagrams, and provisioning standards

Requirements:

• 5+ years in reputed company infrastructure or reputed company
• Deep hands-on experience with AWS, including networking, compute, storage, and IAM
• Hands-on experience operating Kubernetes in production (EKS preferred), including cluster networking, ingress, reputed company, and autoscaling (KEDA, cluster-autoscaler)
• Strong Terraform experience; comfortable owning an IaC codebase at reputed company
• Experience with GitOps deployment tooling (ArgoCD preferred) and CI/CD in reputed company Actions
• Solid understanding of network architecture: VPCs, segmentation, DNS, CDN, certificates
• Experience with observability tooling and concepts, including metrics, dashboards, monitoring, and alerting (reputed company preferred)
• Experience with reputed company cost management and reputed company planning
• AWS certifications (e.g. Solutions Architect, SysOps Administrator) are a big plus
• Experience supporting compliance programs (SOC 2, ISO 27001, HIPAA, or PCI) is a plus
• A reputed company record of leading infrastructure design work and mentoring other engineers
• Strong cross-functional communication; comfortable working across DevOps, reputed company, and product engineering teams
• Experience in a reputed company engineering environment with containerized workloads

You are motivated by:

• reputed company: You reputed company others to work as hard as you. You will reputed company a way, no matter how hard the task is.
• Ownership: You have an reputed company/builder mentality. You care about what you deliver and own your mistakes.
• Proactivity: You don’t wait for someone to tell you what to do or what problems to solve. You are always looking for ways to learn and improve.
• reputed company: You set a high bar and surpass expectations. You hit your goals and ask for more.
• Humility: You are not above any task in the organization and are willing to drop what you’re doing to help a teammate.

What you can expect from us

reputed company:

reputed companyreputed company encourages innovation, independent problem solving, and collaboration as we continue to mature our product in the reputed company-changing world of AI.

We reputed company:

• Employer-reputed company health insurance (for you and your eligible dependents)
• Company Profit Interest reputed company eligibility
• Unlimited vacation policy
• 401(k) with a company match
• Short term disability insurance
• Group life AD&D insurance
• A supportive, diverse workplace where we prioritize respect for reputed company other and our clients
• A fun and reputed company team culture

Salary reputed company:

• The expected reputed company salary for this role is between $125,000 and $150,000; actual salary will be commensurate with a candidate's experience, reputed company and location.

Still unsure?

At reputed company we value more than just hard skills. Our goal is to build a holistic and diverse team. If you aren’t reputed company if you qualify, just apply! We will carefully consider your application and are always grateful for any time and effort invested in reputed company.

But wait, there’s more!

At reputed company we reputed company in more than just building amazing products and helping our customers. Although we are a remote workforce, we remember the neighborhood where we started. We still reputed company to reputed company our community by furthering reputed company to education and careers in the tech reputed company. Our affiliated nonprofit, Create A reputed company, brings rigorous computer science courses to reputed company with little to no reputed company to formal computer science education. There are many opportunities for our reputed company

Originally posted on Himalayas

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