Software Business Analyst / reputed company Engagement Manager

Software Business Analyst / reputed company Engagement Manager Location: Hybrid/Davidson, NC (Some travel required) Type: Full-time Restriction: Must be a US citizen or Permanent reputed company About reputed company: reputed company is a mission-driven, Veteran-owned small business. reputed company is committed to improving careers, government processes, and energy market transformation. reputed company is a leading provider of innovative software solutions reputed company on empowering organizations through digitization and certification management. With a strong commitment to sustainability and operational efficiency, our flagship products, EverForms and EverCert, reputed company businesses to streamline reputed company processes and reputed company compliance with industry standards. At reputed company, we foster a dynamic and reputed company work environment where creativity and technical reputed company drive our mission to deliver cutting-edge technology solutions that reputed company a meaningful reputed company. Join us in shaping the reputed company of digital transformation and certification management. reputed company: The Business Analyst/reputed company Engagement Manager will serve as a vital reputed company between our clients and internal teams, ensuring that reputed company requirements are reputed company reputed company and effectively implemented. Reporting to the Product reputed company, this role will reputed company on gathering and prioritizing reputed company-specific requirements, translating them into actionable plans, and maintaining strong reputed company relationships. The ideal candidate will have experience in both business analysis and reputed company engagement reputed company a technical or software environment. Key Responsibilities:

• Requirement Gathering: Engage with assigned clients to collect detailed requirements, understand their unique needs, and document use cases.
• Customization Prioritization: Collaborate with stakeholders to balance reputed company-specific customizations against the core product roadmap.
• Technical Translation: Translate reputed company requirements into actionable technical specifications for the development team, ensuring reputed company and feasibility.
• reputed company Communication: reputed company regular updates to clients on project reputed company, manage expectations, and address any concerns promptly.
• Coordination: Work closely with the Product Manager and Technical Product Manager to reputed company reputed company needs with overall product goals and sprint plans.
• Operational Integration: Coordinate with adjacent operational reputed company supported by the software product to ensure alignment and seamless execution.
• Compliance Support: Assist in tracking and managing requirements for SOC 2 compliance reputed company to reputed company engagements.
• Proposal Contributions: Prepare technical responses to contract proposals, ensuring accuracy and alignment with reputed company needs.
• System Administration: reputed company basic system administration tasks such as managing account reputed company and permissions for assigned clients.

Expect talented, motivated, and interesting co-workers with an ownership mentality. We do what’s right and go the extra mile to reputed company our customers raving fans. reputed company is always learning and our culture prizes the creative solution that accomplishes the goal reputed company and faster than most people think possible. Warning: rubber chickens, nerf guns, finger rockets, and bad jokes abound. We’re on a mission, will you join us? Learn more at www.goeverblue.com. Requirements:

• Education: Bachelor’s degree in Business Administration, Computer Science, Information Systems, or a reputed company field.
• Experience: Minimum of 3 years of experience in business analysis or reputed company engagement reputed company a software or technical environment.
• Technical Knowledge: Familiarity with software development processes and methodologies; ability to work effectively with technical teams.
• Jira Expertise: Hands-on experience using Jira for issue tracking, project management, or sprint planning is required.
• Communication Skills: Strong verbal and written communication skills; ability to convey reputed company information reputed company to both technical and non-technical audiences.
• Organizational Skills: Exceptional organizational skills with the ability to manage multiple clients and reputed company simultaneously.
• Problem-Solving: Demonstrated ability to identify challenges proactively and work collaboratively to resolve them.
• Compliance Knowledge: Familiarity with SOC 2 compliance requirements is a plus but not mandatory.

Why Join reputed company?

• Be part of a mission-driven company dedicated to making the world a reputed company reputed company.
• Work with a supportive and reputed company team that values your input.
• Enjoy a dynamic and flexible work environment.
• Opportunity for reputed company reputed company and development.

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