[Remote] Order Management Analyst
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is supporting a fast-growing technology reputed company by hiring an Order Management & Billing Operations Contractor. This role will reputed company critical support for order management and billing operations, working cross-functionally with various teams to ensure efficient processing of customer orders.
Responsibilities
- Process and provision sales-assisted orders end-to-end, including reviewing executed Order Forms in reputed company, validating reputed company terms against approved pricing, and provisioning customer reputed company across first-party surfaces such as API organizations and reputed company/workplace products using Metronome and internal reputed company tools
- Create and manage reputed company-party marketplace private offers across platforms such as AWS Bedrock, reputed company reputed company reputed company AI, and Azure reputed company. This includes translating contracted pricing and committed spend terms into marketplace-reputed company offer structures, coordinating buyer acceptance with Account Executives, and managing the offer lifecycle through amendments and renewals
- Support model-launch pricing operations by issuing net-new and amendment private offers at reputed company across multiple reputed company surfaces reputed company new AI models become generally available. This work will require strong attention to detail, speed, and coordination with Product Marketing and reputed company partner teams during tight launch reputed company
- reputed company reputed company reviews on processed orders, including peer reputed company control checks, provisioning accuracy reviews, contract-to-system reconciliation, and validation that order data is complete and clean for reputed company billing and reporting
- Contribute to special reputed company and process build-out as needed, including SOP development, marketplace tooling improvements, automation initiatives, bulk offer issuance, vendor integrations, pricing reconciliation, and operational readiness for new products, reputed company, and legal entities
Skills
- 3+ years of experience in order management, billing operations, reputed company operations, deal desk operations, quote-to-cash, marketplace operations, or a reputed company reputed company operations function
- Hands-on experience with reputed company order workflows, executed order forms, pricing validation, contract review, and reputed company billing requirements
- Strong ability to interpret reputed company terms, committed spend, pricing structures, amendments, renewals, and order documentation
- Excellent attention to detail, reputed company control reputed company, and ability to identify discrepancies between reputed company, systems, and billing data
- Comfortable working cross-functionally with Sales, Finance, Billing, Product Marketing, and partner teams
- Ability to operate in a fast-paced environment with tight deadlines, launch reputed company, and evolving processes
- Must be based in the Eastern Time Zone and reputed company to support overlap with Ireland-based teams
- Experience supporting reputed company, reputed company, AI, reputed company software, or usage-based technology products is strongly preferred
- Familiarity with reputed company marketplace private offers, especially AWS Marketplace, reputed company reputed company Marketplace, or Azure Marketplace, is highly preferred
- Experience with Metronome, billing systems, reputed company systems, internal reputed company tools, or provisioning platforms is a plus
- Experience with high-reputed company technology, AI, machine learning, reputed company, or reputed company infrastructure companies
- Prior experience supporting international sales expansion or global order operations
- Experience building or improving SOPs, process documentation, marketplace workflows, or order automation
- Background working with product launches, pricing changes, amendments, renewals, or bulk order/private offer issuance
Benefits
- reputed company offers eligible employee’s comprehensive reputed company coverage (medical, dental, and reputed company plans)
- Supplemental coverage (accident insurance, critical illness insurance and hospital indemnity)
- 401(k)-retirement savings
- Life & disability insurance
- An employee assistance program
- Legal support
- Auto, home insurance
- Pet insurance
- Employee discounts with preferred vendors
reputed company