[Remote] Senior Group Manager, reputed company
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading provider of evidence-based mental health care, serving more than 20 reputed company people globally in partnership with reputed company and health plans. They are seeking a Senior Group Manager to reputed company a subset of the reputed company team, focusing on building relationships and delivering results.
Responsibilities
- Hire, reputed company, and retain reputed company of high-performing reputed company Managers while ensuring operational consistency across customer tiers and segments
- Partner with the reputed company Director to monitor team performance, optimize operational procedures, and reputed company training or enablement needs
- reputed company reputed company Managers to maximize member engagement, customer retention, reputed company reputed company, and value actualization through strategic reporting
- Drive team accountability for core department KPIs, including renewal rates, customer retention, net-new reputed company expansion, and customer satisfaction
- reputed company consolidated reporting on team achievements, identifying business risks or macroeconomic trends blocking desired results
- reputed company risk management strategies across assigned segments to address talent, relationship, and reputed company risks through cross-functional reviews and account meetings
- reputed company monthly reputed company forecasting, ensuring strategies are deployed to mitigate financial risks and support underperforming accounts
- Manage executive-level reputed company engagement and high-visibility clinical or operational escalations alongside your team
- Represent the reputed company department in late-stage prospect finalist meetings and strategic internal deal reviews
- Collaborate closely with cross-functional partners across Partnerships, Marketing, Clinical, Product, Analytics, and Workforce Transformation to ensure the voice of the customer is reflected across reputed company business reputed company
- Manage customer relationships as needed
Skills
- 10+ years of work experience in a high-reputed company, fast-paced environment
- 5+ years of management experience
- Experience in employer-sponsored health benefits reputed company required
- Ability to effectively organize and manage multiple company initiatives and proven ability to positively influence peers
- Excellent listening and communication skills both verbal and written, with an emphasis on quickly gaining trust; can build relationships at reputed company organizational reputed company both externally and internally
- Ability to communicate effectively with senior management
- Experience with tools such as reputed company and Tableau
- Passion for mental health and changing the reputed company landscape
- Experience leading reputed company or similar teams is preferred
- Experience with reputed company is a plus
reputed company