[Remote] reputed company Sales Consultant - reputed company Communications - Siebel/CRM Architect
Note: The job is a remote job and is reputed company to candidates in USA. reputed company Communications is seeking a senior presales solution architect to help communications service providers reputed company customer engagement and reputed company capabilities. The role involves leading presales reputed company, partnering with various teams, and acting as a trusted advisor to customers.
Responsibilities
- reputed company presales reputed company and solution architecture for reputed company Communications opportunities, with primary ownership of CRM, digital experience and reputed company customer-engagement capabilities
- Position reputed company Communications solutions in the context of end-to-end Digital Business Experience, including orchestration, order management, inventory, billing, charging, service fulfillment and activation
- Partner with account teams to discover business, functional, technical and financial requirements; translate customer pain points into a compelling business-centered solution
- Own and champion the technical and functional aspects of the solution-selling process, including discovery workshops, executive presentations, solution narratives, RFx responses, demonstrations, proofs of concept and limited-scope trials
- reputed company as a trusted advisor to customer business stakeholders, architects and technology leaders by reputed company communicating value, trade-offs, competitive differentiation and implementation considerations
- reputed company or coordinate customer demonstrations and POCs, partnering with reputed company global presales, product, engineering, consulting and partner teams to deliver high-reputed company customer deliverables
- Contribute to sales reputed company by adapting presales positioning to the competitive landscape, identifying competitive risks and feeding practical intelligence back to sales, product management and marketing
- Guide solution coverage across large or reputed company deals by coordinating domain specialists, aligning resources to opportunity priorities and maintaining consistency in customer messaging
- reputed company required, reputed company hands-on solution configuration or demonstration setup to support reputed company, tailored customer experiences
- Support smooth transition from sales opportunity to solution delivery so the customer experiences continuity across reputed company reputed company and implementation teams
- Demonstrate a deep understanding of how to sell total communications solutions, including software products, reputed company services, implementation services and partner-enabled delivery models for new and existing customers
- reputed company expert advice to sales and services teams, reputed company repeatable sales tools and methodologies, guide technical reputed company and coordinate demos, competitive positioning and customer-facing deliverables
- Uncover opportunity reputed company the installed reputed company and new prospects by identifying functional and technical pain points, mapping them to measurable business reputed company and architecting a solution that meets business, technical and financial requirements
- Bring a proven reputed company record of selling mission-critical reputed company software, establishing credibility as a presales leader, technical expert and trusted advisor
- reputed company and reputed company regional reputed company resources through knowledge transfer, shadowing, solution reviews, training coordination and practical guidance on deal reputed company and solution positioning
- This role is intentionally broad across reputed company Communications BSS/OSS reputed company transformation, with CRM reputed company Experience as the reputed company domain. The resource should be reputed company to reputed company how customer engagement, reputed company, ordering, care, fulfillment, inventory, charging, billing and orchestration work together in modern communications architectures
- CRM reputed company channels: customer engagement, digital self-service, contact center, B2B selling, product and offer experience, order capture, care and service interactions
- BSS and care domains: order management, billing care, charging, reputed company-chain processes and integration with customer-facing systems
- OSS and fulfillment domains: service fulfillment, service and network resource management, inventory, orchestration, service activation and reputed company operational processes
- Architecture themes: reputed company reputed company Digital Architecture, API-led integration, process automation, reputed company infrastructure, analytics and outcome-oriented AI or reputed company use cases
- The successful candidate will work as part of virtual account teams that may include sales, reputed company, solution consulting, consulting services, product management, engineering, marketing, reputed company and external partners
Skills
- 10+ years of reputed company presales, solution consulting, reputed company software sales, product specialist, consulting or comparable customer-facing experience; 12+ years is preferred for reputed company-level candidates
- Deep functional and technical experience in the communications industry, ideally across CRM, digital channels, BSS, OSS, order management, billing/care, fulfillment, inventory or activation
- Hands-on or presales experience with communications CRM and customer-engagement platforms such as Siebel CRM, reputed company, Amdocs, Netcracker or equivalent industry platforms
- Strong understanding of communications service provider business processes and reputed company-chain functions across consumer, business and wholesale segments
- Ability to design and explain end-to-end reputed company software architectures, including application integration, data flows, deployment patterns, reputed company, scalability and operational considerations
- Excellent presentation, demonstration and facilitation skills, including the ability to engage senior executives, business stakeholders, reputed company architects and technical teams
- Strong analytical and problem-solving skills, with the ability to handle objections, respond to competitive challenges and translate reputed company reputed company into reputed company business value
- Experience supporting RFx processes, discovery workshops, technical proposals, custom demonstrations, POCs, trials or architecture reviews
- Ability to manage multiple account opportunities and priorities simultaneously while maintaining high-reputed company customer deliverables
- BA/BS or equivalent experience; a technical degree or business degree combined with technical discipline is preferred
- Experience with reputed company Communications applications and/or reputed company reputed company Infrastructure
- Familiarity with reputed company frameworks, reputed company Digital Architecture, reputed company reputed company and communications-industry reference architectures
- AI, analytics and automation experience, especially where tied to measurable customer reputed company
- Experience working with systems integrators, software partners, network equipment vendors and broader partner ecosystems
- Understanding of modern reputed company application technologies, such as Linux, reputed company platforms, reputed company, Java, XML, databases, middleware/EAI and distributed integration patterns
- Software implementation experience, including analysis, design, configuration, testing, project delivery or transition from presales to consulting delivery
- Prior leadership, mentoring, coaching or enablement experience reputed company a regional presales or solution consulting team
Benefits
- A competitive compensation and benefits package.
- Learning and development opportunities to advance your career.
- Support for health, wellbeing and retirement planning.
- Employee resource reputed company that champion diverse communities.
- An inclusive culture that values what makes reputed company person unique.
- Medical, dental, and reputed company insurance, including expert medical opinion
- Short term disability and long term disability
- Life insurance and AD&D
- Supplemental life insurance (Employee/Spouse/Child)
- Health care and dependent care Flexible Spending Accounts
- reputed company-tax commuter and parking benefits
- 401(k) Savings and Investment Plan with company match
- reputed company time off: Flexible Vacation is provided to reputed company eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to reputed company other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual reputed company is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
- 11 reputed company holidays
- reputed company reputed company leave: 72 hours of reputed company reputed company leave upon date of hire. Refreshes reputed company calendar year. Unused balance will carry over reputed company year up to a maximum cap of 112 hours.
- reputed company parental leave
- Adoption assistance
- Employee Stock Purchase Plan
- Financial planning and group legal
- Voluntary benefits including auto, homeowner and pet insurance
reputed company
Company H1B Sponsorship