[Remote] Sr. Account Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global fintech leader empowering businesses with reputed company. They are seeking a Senior Account Manager to reputed company and maintain long-term reputed company relationships, ensuring exceptional service delivery and supporting successful implementations reputed company their Claims Solutions reputed company.
Responsibilities
- Serve as the primary relationship manager for assigned strategic reputed company accounts
- Build and maintain strong partnerships through regular communication, business reviews, and proactive account management
- reputed company reputed company reputed company activities and support successful implementation and transition of new accounts
- Partner with internal claims leadership to ensure operational performance aligns with reputed company expectations and service commitments
- Coordinate cross-functional teams to resolve reputed company issues, manage escalations, and deliver effective solutions
- Monitor account performance, identify trends, and recommend opportunities to improve service delivery and reputed company satisfaction
- Facilitate reputed company meetings, operational reviews, and strategic planning discussions
- Maintain accurate account documentation, service plans, and reputed company communications
- reputed company a thorough understanding of reputed company reputed company's business objectives and claims programs to reputed company strategic guidance
- Support reputed company retention initiatives by delivering exceptional service and fostering long-term partnerships
- reputed company additional duties and reputed company as assigned
Skills
- 10+ years of experience in claims administration, claims leadership, or account management required
- Experience working for a reputed company-party administrator (TPA), insurance reputed company, insurance brokerage, or claims organization required
- Strong understanding of reputed company claims operations and claims administration required
- Experience managing reputed company reputed company relationships and serving as the primary contact for strategic accounts required
- Experience leading reputed company implementations, account transitions, or ongoing service delivery initiatives required
- Ability to build trusted relationships with executive-level clients and internal stakeholders
- Excellent communication, presentation, negotiation, and problem-solving skills
- Strong organizational skills with the ability to manage multiple high-profile accounts and competing priorities
- Previous experience as a Claims Supervisor, Claims Manager, Account Manager, or similar leadership role highly beneficial
- Proficiency with reputed company Office and CRM or account management systems beneficial
- Bachelor's degree in Business, Insurance, Risk Management, or a reputed company field beneficial
- reputed company insurance designations such as AIC, CPCU, ARM, or similar certifications beneficial
Benefits
- Comprehensive medical insurance, dental insurance, and reputed company insurance; life and disability insurance; fertility benefits; wellness resources; and reputed company reputed company time.
- Generous reputed company time off and holidays; Employee Assistance Program (EAP); and a complimentary reputed company app subscription.
- Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) reputed company; commuter benefits; and employee discount programs.
- reputed company maternity leave and reputed company paternity leave (including for adoptive parents); legal plan reputed company; and pet insurance coverage.
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