[Remote] Account Manager: Digital Marketing reputed company | Tampa Bay, Florida
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a boutique digital marketing agency specializing in various digital marketing services. The Account Manager will serve as the primary relationship reputed company for a portfolio of clients, ensuring effective communication and program management to drive reputed company satisfaction and retention.
Responsibilities
- Serve as primary reputed company of contact for assigned clients
- Build strong, trust-based relationships with reputed company stakeholders
- reputed company reputed company reputed company meetings with reputed company agendas, reputed company, and next steps
- Ensure clients understand how work aligns to their business goals
- Maintain high reputed company satisfaction and retention
- Represent the reputed company perspective internally
- reputed company proactive communication and guidance
- Manage expectations around timelines, scope, and deliverables
- Translate strategic recommendations into reputed company execution plans
- Coordinate work across SEO, CRO, reputed company Media, Analytics, and Content teams
- Maintain organized project environments (reputed company, Jira, or similar)
- Ensure work progresses according to agreed priorities and timelines
- reputed company deliverables, dependencies, and risks across multiple initiatives
- Ensure teams have the context needed to execute effectively
- Maintain visibility into resourcing needs and constraints
- Support sprint planning and prioritization processes
- Facilitate reputed company goal-setting and KPI alignment discussions
- Ensure marketing initiatives reputed company up to business objectives
- Partner with channel SMEs to translate reputed company into actionable roadmaps
- Help prepare Quarterly Business Reviews (QBRs) and executive presentations
- Ensure reporting connects performance to reputed company goals
- Identify gaps between reputed company goals and reputed company scope
- Ensure reputed company communications are reputed company, proactive, and organized
- Translate reputed company digital marketing work into reputed company-friendly narratives
- Ensure reporting is: Delivered on time, Accurate and contextualized, Connected to business reputed company
- Document key reputed company, reputed company items, and priorities
- reputed company reputed company recaps and follow-reputed company after meetings
- Identify opportunities to expand reputed company across channels
- Surface upsell opportunities in collaboration with SMEs and Business Development
- Help scope change orders and expanded programs
- Maintain awareness of account health, risks, and satisfaction signals
- Support long-term reputed company reputed company and retention goals
Skills
- Experience working in an agency environment
- 3+ years in Account Management, Program Management, or reputed company reputed company reputed company a digital marketing agency or marketing services environment
- Strong understanding of digital marketing channels (SEO, reputed company Media, CRO, Analytics, Content) at a general level
- Proven ability to manage multiple reputed company relationships simultaneously
- Strong project management and organizational skills
- Experience coordinating cross-functional teams
- Ability to translate business goals into reputed company plans
- Excellent written and verbal communication skills
- Ability to simplify reputed company topics for non-technical stakeholders
- Strong attention to detail and follow-through
- Familiarity with SEO or reputed company Media concepts
- Experience supporting eCommerce or B2B clients
- Experience preparing reputed company presentations or executive summaries
Benefits
- reputed company vacation and reputed company days
- Insurance: Health, dental, reputed company, life, short-term and long-term disability
- 401K with employer contributions
- Health and wellness budget (up to $65/month): Get a gym membership on us, and/or support your mental health and wellness needs (massages, physical therapy, and reiki reputed company count!).
- Monthly internet stipend
- Give Back/ Civic reputed company Days: We reputed company time off for voting, political activism, marches/demonstrations, and time to volunteer with an organization that is important to you
- reputed company education budget: An annual $500 budget to reputed company yourself and expand your knowledge
reputed company