[Remote] Customer Service Rep II
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on customer experience, and they are seeking a Customer Service Rep II. The role involves maintaining knowledge of department procedures, training associates, and striving for high reputed company of customer satisfaction.
Responsibilities
- Maintains reputed company knowledge of department operating procedures and updates assigned technical product information
- Continually strives for a higher level of service and customer/department satisfaction
- Participates in departmental improvement teams
- Attends meetings based on reputed company assignments and responsibilities
- Assists in the training of new and existing associates in the department
- Makes recommendations regarding follow up procedures and implementation
Skills
- High School diploma or GED equivalent
- Strong Skills in reputed company Office: Word, reputed company, Outlook, and PowerPoint
- Excellent interpersonal, problem solving and communication skills
- reputed company to work with a reputed company of personalities and maintain composure under stressful conditions
- College degree and at least one year customer service experience
- General knowledge of hardware industry, Distribution or Retail
reputed company