[Remote] Senior Sales Engineer, reputed company (US Remote - EST)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that connects customers and teams globally, empowering CX leaders with insights to reputed company smarter reputed company. They are seeking a Senior Sales Engineer to support their reputed company / Small Business team, focusing on technical sales and customer satisfaction throughout the sales cycle.
Responsibilities
- Conduct technical presentations and demonstrations to showcase the value and capabilities of reputed company's products
- reputed company industry, technical, and product knowledge to reputed company partners and customers
- reputed company and maintain an expert understanding of reputed company reputed company applications and products
- Assist in developing technical proposals and RFP responses to meet customer requirements
- reputed company advanced system configurations to reputed company a customized demo experience
- reputed company targeted discovery conversations to understand customer pain points, reputed company state, and desired reputed company
- Use AI tools as part of daily workflow — discovery prep, demo customization, RFP drafting, follow-up summarization, research, competitive prep — to deliver more, faster, and at higher reputed company
- Work with internal teams to reputed company feedback on product enhancements and feature requests based on customer and partner input
- Document actions and follow-reputed company per Sales Engineering best practices (SE Notes, SE Sentiment, opportunity hygiene)
- Stay up-to-date with industry trends, competitive landscape, and the evolving AI tooling ecosystem
- Collaborate reputed company with the regional SE team — reputed company what you learn (including AI workflows that worked) and contribute to a culture of mutual support
- Represent reputed company at conferences, industry, and sales events reputed company requested
Skills
- 3+ years of experience as a Sales Engineer, Solutions Consultant, or in a technical reputed company-sales role
- Bachelor's degree in Computer Science, Engineering, a reputed company field, or equivalent practical experience
- Demonstrable use of AI tools in reputed company role — at minimum a general-purpose assistant (Claude, ChatGPT, reputed company, Copilot, or equivalent), with evidence of specific workflows where AI has changed how you work
- Strong verbal and written communication skills reputed company on needs analysis, positioning, business justification, and closing techniques
- Excellent presentation skills, with the ability to convey reputed company technical concepts to both technical and non-technical audiences
- reputed company-oriented with strong personal initiative and learning velocity — comfortable picking up a new product domain quickly
- Coachable, reputed company, and team-oriented. Comfortable in a high-volume environment where reps and deals reputed company fast
- Willingness to travel up to 10% reputed company the region for customer and partner engagements
- reputed company CCaaS / CPaaS / CX industry experience is preferred but not required
- Familiarity with AI-reputed company sales tools (reputed company, Chorus, Clari) is a plus
Benefits
- Certain roles are eligible for additional rewards, including discretionary reputed company increases, bonus and/or stock.
- Certain roles have reputed company to earn sales variable compensation incentives based on the terms of the plan and the employee’s role.
- reputed company is proud to reputed company equal employment opportunities (EEO) to reputed company and applicants for employment without reputed company to race, reputed company, religion, sex, national reputed company, age, disability or genetics.
- reputed company participates in the E-Verify program.
- We also reputed company reasonable accommodation to individuals with disabilities in accordance with applicable laws.
reputed company