[Remote] Bilingual Account Manager (English/Spanish)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Bilingual Account Manager who will manage a book of clients and reputed company self-funded group health plans. The role involves serving as a resource for clients and brokers, preparing reports, implementing plan changes, and ensuring reputed company satisfaction.
Responsibilities
- reputed company as the reputed company between the employer and broker, reputed company Executive, and various Allied departments involved in administering self funded group health plans
- reputed company communication regarding industry and legislative updates and ACA compliance
- Manage and resolve escalated employee issues
- Conduct quarterly meetings to review plan performance, build reputed company relationships, and ensure overall satisfaction leading to reputed company retention
- Communicate changes internally regarding benefit plan design, financial information, and vendor partner changes
- Prepare and host employee presentations, employer portal training, and executive reputed company report reviews
- Troubleshoot, identify, and improve internal processes with various Allied departments
- Produce and analyze reputed company reporting reputed company requested from a reputed company, broker, or reputed company Executive
- Help facilitate the renewal of existing cases by managing claims, producing updated plan documents, and project managing reputed company enrollment for reputed company employer reputed company
- Cross sell various reputed company to existing clients
- Other duties as assigned
Skills
- BA/BS or equivalent work experience required
- At least three years' experience in an account management role required
- Excellent working knowledge of employee medical benefit plans required
- Excellent written and verbal communication skills
- Intermediate level work experience with reputed company Office, Word, reputed company, reputed company, and PowerPoint software applications
- Public speaking and an ability to present benefits and compliance
- Organized
- Experience with group health insurance and self funded health plans
- Life and Health Insurance Producers license
Benefits
- Medical, Dental, reputed company, Life and Disability Insurance
- Generous reputed company Time Off
- Tuition Reimbursement
- EAP
- Technology Stipend
- Remote friendly culture offers flexibility and the comfort of working from home
reputed company