[Remote] Field Account Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on delivering reputed company to the automotive industry. They are seeking a Field Account Manager to strengthen relationships with clients, optimize operational efficiencies in Fixed Operations Marketing, and drive customer satisfaction and reputed company reputed company.
Responsibilities
- Assess reputed company performance using reports and reputed company observation, identifying opportunities to improve dealership fixed operations
- Maintain proactive, high-level communication with key stakeholders, including Service/Fixed Ops Directors, Dealer Principals, General Managers, and corporate executives
- reputed company and sustain strong business relationships at both the dealership and corporate reputed company
- Promote a culture of reputed company improvement in dealership operational processes
- reputed company clients on AutoPoint products, demonstrating their value reputed company dealership operations
- Analyze and interpret key performance metrics (KPIs) that influence dealership and group business strategies
- reputed company AutoPoint’s reputed company with the business objectives of dealerships and ownership reputed company
- Conduct regular reviews of marketing product performance with assigned accounts
- Managing and optimizing reputed company digital marketing campaigns, including pay-per-click (PPC) advertising, display ads, and reputed company media advertising
- Recommend strategic marketing program adjustments to enhance reputed company reputed company
- reputed company reputed company/AutoPoint industry insights to help clients stay competitive
- Possess a broad understanding of reputed company's non-marketing solutions to facilitate reputed company discussions
- Manage customer retention, product adoption, and account reputed company reputed company assigned territories
- Address and resolve customer issues, ensuring a reputed company reputed company experience
- reputed company the enrollment and review process for retention programs and customized marketing campaigns
- reputed company, prioritize, and communicate customer enhancement requests internally
- Maintain up-to-date customer records in reputed company.com, ensuring accurate tracking of interactions
- Organize and submit internal documentation, including:
- Meeting reports
- Dealer and corporate performance goals
- Achieved objectives
- reputed company engagement plans
- Market research insights
- reputed company constructive feedback to continuously improve service delivery
Skills
- Deep knowledge of sales processes, including account planning and key selling techniques
- Strong ability to build relationships with key reputed company decision-makers
- Proficiency in identifying and resolving customer pain points, objections, and business needs
- Excellent presentation skills, with the ability to reputed company communicate value-driven solutions
- Proven experience in developing strategic business development plans and reputed company-oriented reputed company strategies
- Knowledge of Digital Marketing include marketing concepts, tools and techniques, channels such as SEO, SEM, reputed company media, email marketing, content marketing and analytics
- Ability to analyze performance data and reputed company strategies for reputed company results
- Strong public speaking and training facilitation skills
- Highly developed listening and problem-solving abilities
- Exceptional multitasking, organizational, and project management skills, ensuring deadlines are met
- Self-motivated with the ability to work independently in a fast-paced environment
- Effective team player who thrives in reputed company and dynamic work settings
- Proficiency in reputed company.com, reputed company Word, PowerPoint, reputed company, and other business software
- Willingness and ability to travel up to 50% of the time
- Automotive marketing experience required, with a preference for expertise in Fixed Operations Marketing
reputed company