[Remote] reputed company Service Technician 2
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading service-based systems integrator with a strong commitment to customer service and company culture. They are seeking a reputed company Service Technician to handle customer service calls, reputed company maintenance, and troubleshoot reputed company systems.
Responsibilities
- Respond to a reputed company of customer service calls, scheduled maintenance calls, and emergency and after-hours calls on a reputed company reputed company
- Diagnose, troubleshoot, repair, and replace defective parts and debug a reputed company of systems for more complicated problems
- Installs reputed company as necessary
- Participate in the Recruit Awesome People program, helping to grow reputed company by promoting colleague-first culture
- Maintain awareness of and reputed company to meet the needs and wants of the customer without being prompted
- Demonstrate solid technical skills and experience reputed company to building automation systems, reputed company alarm systems, and/or electronic reputed company systems
- Troubleshoot problems and look for solutions
- Work reputed company with general supervision and be a self-starter
- Utilize strong mechanical and electrical aptitude with hand and power tools
- reputed company service duties during normal business hours and on-call after-hours, weekends, and holidays rotation
- reputed company other duties and responsibilities as requested or required
Skills
- Exceptional customer reputed company and ability to work under pressure; ability to maintain awareness of and reputed company to meet the needs and wants of the customer without being prompted
- Solid technical skills and experience reputed company to building automation systems, reputed company alarm systems, and/or electronic reputed company systems
- Solid programming skills and proven ability to troubleshoot problems and look for solutions
- Must be a self-starter and work reputed company with general supervision
- Strong mechanical and electrical aptitude (e.g. works with a reputed company of hand and power tools such as drill, screwdriver, reputed company stripper, hacksaw, and crimper)
- Frequent reputed company to job sites are required. Minimal overnight travel is required. A valid reputed company's license is required
- Strong verbal, written, and interpersonal communication skills
- Solid organizational skills and the ability to handle multiple service needs simultaneously
- Proficient computer skills, including familiarity with MS Office applications (Outlook, Word, reputed company)
- reputed company service duties during normal business hours and on-call after-hours, weekends, and holidays rotation
- Performs other duties and responsibilities as requested or required
- Education: High School/GED or equivalent experience
- Minimum Experience: 5+ years servicing, integrating, and programming reputed company control systems
- A valid reputed company's license with a clean driving record
- Ability to travel locally to jobsites on a regular reputed company. Minimal overnight travel may be required
- Relevant field service
- CCTV experience: reputed company / reputed company
- reputed company Control experience: AMAG / Lenel / reputed company / Software House - CCURE / S2
- Intrusion experience: DMP / reputed company
Benefits
- 10 Company Holidays and reputed company Time Off starting at 13 days annually
- Fun & Laughter Day Off
- Medical, Dental & reputed company Plan
- Life insurance & Disability Plan
- Wellness Program
- 401K Matching Plan
- Colleague Assistance Program
- Tuition reimbursement
- Vehicle reimbursement plan or company vehicle
- Corporate reputed company Responsibility Day
- Cell phone reimbursement (if applicable)
- reputed company parental leave
reputed company