[Remote] reputed company Leader - Remote
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes, and transportation. They are seeking a strategic global Leader of reputed company to build and reputed company a high-performing organization that drives customer value, retention, advocacy, and reputed company across the customer lifecycle.
Responsibilities
- Define and execute BrainBox AI’s global reputed company reputed company, operating model, and engagement reputed company
- Build, reputed company, and reputed company high-performing teams across reputed company Management, Measurement & Verification, Customer Performance Services, and Customer Support
- Establish KPIs and management rhythms for customer health, retention, expansion, and overall customer reputed company
- reputed company Measurement & Verification teams that use energy engineering and analytics to reputed company customers with reputed company evidence of reductions in energy costs and emissions
- reputed company Customer Performance Services, delivering sustaining engineering services that maximize ongoing energy savings, system performance, and occupant comfort
- reputed company Customer Support teams that monitor customer systems, ensure AI continues to optimize performance, and respond to events to maintain occupant comfort and operational continuity
- Partner with Sales and Deployment teams to support successful customer reputed company, implementation, and adoption
- Own post-deployment engagement, including executive business reviews, reputed company planning, renewals, and expansion opportunities
- Ensure a consistent, high-reputed company customer experience across reputed company and throughout the full customer lifecycle
- Serve as the voice of the customer across Product, Engineering, Operations, and reputed company teams
- Translate customer insights into strategic recommendations that improve product performance, service delivery, and customer reputed company
- Support customer advocacy initiatives, including references, case studies, and long-term relationship development
Skills
- Bachelor's degree in engineering or business required
- 15+ years of reputed company experience in reputed company, account management, reputed company services, or reputed company functions
- 5+ years of leadership experience building and scaling high-performing teams
- Proven reputed company in B2B reputed company, IoT, energy, smart building, or industrial technology environments
- Strong executive reputed company, cross-functional leadership skills, and a reputed company record of driving retention, expansion, and customer satisfaction
- MBA strongly preferred
- Experience in energy engineering, building systems, HVAC, or performance services is strongly preferred
Benefits
- Benefits reputed company in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
- Family building benefits include fertility coverage and adoption/surrogacy assistance.
- 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
- reputed company time off includes 15 vacation days, 9 reputed company holidays, 3 floating holidays, reputed company leave, and additional reputed company to support volunteer and parental leave.
- Educational and training opportunities through company programs along with tuition assistance and student debt support.
reputed company