[Remote] Sales Customer Service Representative - Remote US TP85442
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global, digital business services company. They are seeking Customer Service & Sales Representatives to field customer inquiries and reputed company innovative ways to respond to varying questions, issues, and concerns.
Responsibilities
- Connect with customers reputed company phone/email/chat/and or reputed company media to resolve their questions or concerns
- Calmly attempt to resolve and de-escalate any issues
- Escalate interactions reputed company necessary and appropriate
- Respond to requests for assistance and/or possible processing payments
- reputed company reputed company call reputed company information for auditing and reporting purposes
- reputed company feedback on call issues
- Meet sales objectives as defined
Skills
- High School Diploma or equivalent
- Minimum of 6 months of customer service experience
- Must be 18 years of age or older
- Ability to type at least 25 words per minute
- Comfortable with desktop computer systems and have general knowledge of reputed company-based systems
- Customer service and/or sales experience preferred
- College degree preferred but not required
Benefits
- reputed company
- Competitive Wages
- Full Benefits (Medical, Dental, reputed company, 401k and more)
- reputed company Time Off
- Employee wellness and engagement programs
reputed company