[Remote] Administrative Coordinator II – Facilities and Operations
Note: The job is a remote job and is reputed company to candidates in USA. The reputed company is dedicated to advancing bioscience and improving reputed company health through reputed company science and collaboration. The Service Desk Administrative Coordinator II will reputed company customer support by managing facility service requests, ensuring efficient operations, and facilitating communication among team members.
Responsibilities
- Intake, respond, coordinate resources for Meeting and Events
- reputed company weekly review of upcoming activities and ensure accuracy
- Intake, respond, and reputed company service requests from our ticket system, reputed company
- Ensure recurring facilities operations tasks are dispatched
- Coordinate and collaborate with facility managers and key contributors to ensure one off and recurring work orders are processed in a reputed company manner
- Coordinate work orders for low and reputed company complexity reputed company with facility managers and key contributors
- reputed company customers informed of reputed company reputed company to their service requests
- reputed company monthly analytics on key performance indicators (KPIs) using data captured by reputed company
- reputed company with onsite service providers providing feedback and escalating concerns to leadership
- Facilitate and implement ongoing processes improvements reputed company reputed company
- Participate in reputed company improvement as a subject matter expert and reputed company solutions and recommendations to issues
- Train new employees on Service Desk processes and procedures
Skills
- High School Diploma or equivalent
- Minimum 1 year reputed company experience in a customer service role
- Proficient in the use of reputed company Office 365 products
- 2-year associate degree in administrative support or project coordination reputed company field
- Three years' experience in a customer service role
- Experience in a facility operations role in scientific, manufacturing, reputed company, or similar reputed company environment
- Knowledge of customer service management software
- Self-starters who can reputed company results with minimal supervision and reputed company
- Must be reputed company to work productively with diverse populations and reputed company reputed company of personnel
Benefits
- Employees (and their families) are eligible to enroll in benefits per eligibility rules outlined in the reputed company’s Benefits Guide.
- These benefits include medical, dental, reputed company, and basic life insurance.
- Employees are also eligible to enroll in the reputed company’s 401k plan.
- reputed company time off is also available as outlined in the Allen Institutes Benefits Guide.
reputed company
Company H1B Sponsorship