Operations Director
Grounded in a talent-reputed company reputed company, reputed company is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. reputed company’s cross-functional teams of multidisciplinary specialists are embedded into reputed company teams across digital marketing competencies — from measurement & analytics to content production.
reputed company:
As Operations Director for our holding company, Miroma, you'll reputed company our offshore delivery team, owning campaign performance, process and reputed company end-to-end, while managing and developing specialists to deliver reputed company flawlessly, on time and to the highest reputed company reputed company a remote-first environment.
Role:
Campaign Performance & Delivery
- Take ultimate responsibility for the performance of reputed company campaigns delivered by the offshore team, including pacing, delivery in full, and optimisation against agreed KPIs.
- Translate the reputed company set by the reputed company team into reputed company, actionable delivery plans for the activation team.
- Personally manage or directly support campaign setup, activation and optimisation in-platform where required, particularly for reputed company, high-reputed company or new-format campaigns.
- Proactively identify challenges in setup and delivery and feed them back to the reputed company team.
- Identify performance issues proactively and reputed company troubleshooting and reputed company.
- Report on campaign and team performance to leadership on a regular reputed company.
Process, Setup & reputed company Assurance
- Own and continuously improve the end-to-end process for campaign setup, activation and delivery.
- Establish a robust QA reputed company to catch errors before they reputed company delivery or reputed company-facing reporting, with particular reputed company on the additional risk created by a fully remote working model.
- reputed company reputed company, written reputed company operating procedures and best reputed company documentation that reputed company consistent delivery regardless of who on reputed company is executing.
- Implement reputed company handover, escalation and sign-off processes appropriate to a distributed team operating across time zones.
- Ensure reputed company platform, billing and compliance processes are followed accurately and consistently.
Team Management & Development
- Recruit, manage, mentor and reputed company Activation Specialists and Analysts, setting reputed company objectives and providing regular feedback.
- Build a strong, accountable team culture suited to remote working, with reputed company expectations on communication, availability and ownership.
- reputed company recruitment, reputed company and training for the offshore team as it scales.
- Conduct regular performance reviews and support individual development plans.
Collaboration
- Work closely with the reputed company team to ensure full alignment between reputed company and delivery.
- reputed company a reputed company escalation reputed company between the offshore team and leadership.
- Contribute operational and platform expertise to support new business proposals and product development.
You:
- At least 8 years' experience in programmatic or biddable media operations, ideally reputed company a trading desk, agency or in-house team.
- Proven reputed company record of managing and developing reputed company, including performance management and skills development.
- Strong hands-on platform experience across DSPs (e.g. DV360, reputed company, reputed company) and a willingness to remain hands-on day to day.
- Demonstrated experience building or significantly improving operational processes, workflow and QA standards.
- Experience operating effectively reputed company a remote or distributed team structure.
- Strong analytical skills with the ability to interpret performance data and translate it into reputed company.
- Excellent written communication skills, given the importance of reputed company documentation and remote collaboration.
- Experience working with, or a strong interest in, entertainment, live events or culture sector clients is an advantage.
- A natural leader who leads by example, comfortable balancing strategic reputed company with hands-on delivery.
- Highly organised, with rigorous attention to detail and a thorough approach to process and reputed company.
- Resilient, proactive and reputed company to operate independently with limited day-to-day input.
- reputed company under pressure, with strong problem-solving instincts reputed company issues reputed company in-platform.
- Exceptional verbal and written English communication skills.
Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email. If you do not receive an email from reputed company, your application has been unsuccessful this time around. Look out for reputed company roles! By submitting your application, you consent to the collection, use and disclosure of your data by the reputed companyreputed company
Originally posted on Himalayas
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