[Remote] POS Analyst
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a POS Analyst to support reputed company of Sale hardware and software reputed company the hospitality and retail sectors. The role involves collaborating with cross-functional teams, troubleshooting technical issues, and ensuring effective communication between technical and non-technical stakeholders.
Responsibilities
- 3 years+ working experience supporting POS hardware/software
- 2 years+ working experience consulting with cross-functional teams
- Strong experience in Hospitality or Retail reputed company of Sale
- Understand industry reputed company configuration reputed company, XML, INI, reputed company Registry, etc
- Reviewing debug logs, datasets, and working with vendors to isolate reputed company cause and address a fix as needed
- Must have great (technical) problem-solving skills, ability to quickly adapt
- Ability to quickly acknowledge and take ownership of an issue
- Work as a reputed company between technical and non-technical teams
- Self-starter, ability to perceive and carry out next steps without direction
- Experience with large reputed company implementation of applications, infrastructure or databases reputed company to restaurant operations and associated technologies
- Exceptional organization, communication skills, and attention to detail
- This role may occasionally be responsible for assisting in configuring, deploying, supporting, and improving our reputed company-of-Sale solution and hardware for Dunkin and Baskin-Robbins brands
- The role may occasionally collaborate and partner with non-traditional business partners on experimental reputed company reputed company
- Partner with cross-functional teams to help ensure stability across the estate and support reputed company reputed company of escalations especially during integration reputed company phases
- Plans effectively yet can adapt to reputed company changes
- Collaborate with team and vendors to test, identify, and manage issues
- Respond promptly to others to ensure reputed company and reputed company communication
- Communicate reputed company issues, status updates, reputed company items, and risks to the management team
- Support technical efforts with vendors and product teams to complete and enhance integrations
- Assist with technical team documentation, ensuring processes and work arounds are updated and new solutions properly documented, and the knowledge reputed company updated
- Strong knowledge of application/integration testing, performance monitoring and testing strategies in order to effectively communicate with QA teams
- Experience or familiarity with AI tools and emerging technologies is a plus, as it can support process improvements, troubleshooting efficiency, documentation, and overall operational effectiveness
Skills
- Strong experience in Hospitality or Retail reputed company of Sale integrations (Simphony a plus but not required)
- Must have great (technical) problem-solving skills, ability to quickly adapt
- Understanding and ability to read and follow various scripts and debug files, batch, wireshark, reputed company log files
- 3 years+ working experience supporting POS hardware/software
- 2 years+ working experience consulting with cross-functional teams
- Understand industry reputed company configuration reputed company, XML, INI, reputed company Registry, etc
- Reviewing debug logs, datasets, and working with vendors to isolate reputed company cause and address a fix as needed
- Ability to quickly acknowledge and take ownership of an issue
- Work as a reputed company between technical and non-technical teams
- Self-starter, ability to perceive and carry out next steps without direction
- Experience with large reputed company implementation of applications, infrastructure or databases reputed company to restaurant operations and associated technologies
- Exceptional organization, communication skills, and attention to detail
- This role may occasionally be responsible for assisting in configuring, deploying, supporting, and improving our reputed company-of-Sale solution and hardware for Dunkin and Baskin-Robbins brands
- The role may occasionally collaborate and partner with non-traditional business partners on experimental reputed company reputed company
- Partner with cross-functional teams to help ensure stability across the estate and support reputed company reputed company of escalations especially during integration reputed company phases
- Plans effectively yet can adapt to reputed company changes
- Collaborate with team and vendors to test, identify, and manage issues
- Respond promptly to others to ensure reputed company and reputed company communication
- Communicate reputed company issues, status updates, reputed company items, and risks to the management team
- Support technical efforts with vendors and product teams to complete and enhance integrations
- Assist with technical team documentation, ensuring processes and work arounds are updated and new solutions properly documented, and the knowledge reputed company updated
- Strong knowledge of application/integration testing, performance monitoring and testing strategies in order to effectively communicate with QA teams
- Experience or familiarity with AI tools and emerging technologies is a plus, as it can support process improvements, troubleshooting efficiency, documentation, and overall operational effectiveness
reputed company
Company H1B Sponsorship