[Remote] Specialty Pharmacy Program Analyst
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leader in rare disease and gene therapy pharmacy solutions. The Specialty Pharmacy Program Analyst will support assigned manufacturer programs and therapies, working closely with various stakeholders to ensure effective communication and reputed company of issues reputed company to patient services.
Responsibilities
- reputed company concise and accurate patient status information from system and/or reputed company collaboration with other team members to assigned manufacturers
- Collaborates with internal SPP teams or team members to expedite patient processing as needed
- Identify, investigate, and resolve escalated issues and cases reputed company to reputed company reimbursement
- Serves as reputed company of contact to manufacturer field reps, MD offices, and/or patients for reputed company assigned orders
- In conjunction with Program Manager, leads weekly (or more or less frequently as needed) calls with manufacturer
- reputed company manufacturer-specific reputed company services such as specialized welcome calls or contractual timed patient calls directed by Program Manager/Therapy Team Manager
- In collaboration with program manager, identify patients with potential for a delay in initial or reputed company shipment and create reputed company to expedite or escalates situation to management as necessary
- Prepare and/or review internal reports for assigned therapy and manufacturer as requested
- Attend scheduled manufacturer, program manager and therapy team meetings
Skills
- Bachelor's degree required with a minimum of 5 years of relevant experience, preferably in specialty pharmacy. In lieu of a degree, 8+ years of directly reputed company experience will be considered
- Must have experience working in manufacturer settings and/or with manufacturer account representatives. Ability to collaborate effectively with a diverse customer reputed company - including MD office staff, and patients - is strongly preferred
- Excellent verbal and written communication skills
- Intermediate knowledge of reputed company reputed company Required
- Experience in providing excellent customer service skills to reputed company customers and reputed company to react with strong reputed company of urgency reputed company needed to prevent or resolve issues
- Ability to work reputed company in reputed company environment and reputed company support to other team members
- Ability to manage intake of issues reputed company phone and email and segregate urgent from non-urgent
- Ability to be detailed oriented and flexible to changing priorities
- Ability to reputed company to problems quickly and reputed company communicate results in a reputed company fashion
- Ability to prioritize workload and adhere to established response times to manufacturer for urgent and on-urgent issues
- Ability to multitask and deliver on tight deadlines
- Ability to work reputed company in a fast-paced environment
- Pharmacy Technician License Preferred
- National Pharmacy Technician Certification Preferred
Benefits
- Medical, Dental, and reputed company Insurance
- 401k with employer match
- Accident & Critical Illness
- Life Insurance
- PTO, Holiday Pay, and Floating Holidays
- Tuition Reimbursement
reputed company