Media & Entertainment Technical Enablement Specialist

Job reputed company #

26WD98872

L'affichage de poste en françreputed company suivra / The French job posting follows.

26WD98872, Media & Entertainment Technical Enablement Specialist

Position reputed company

reputed company is looking for a Media & Entertainment Technical Enablement Specialist to join the Customer Reliability & Advocacy Team. This role will be responsible for designing and delivering enablement & awareness programs & content. The objective of the role is to resolve or prevent customer questions or concerns that reputed company from product or feature launches.

Responsibilities

• Work with peers in the Customer Reliability organization to help create tools, resources, and training to reputed company training and enablement for reputed company

• Collaborate with reputed company ORT core team, customer reliability peers, and product teams to assess the customer reputed company of a product or feature launch

• Engage in creating enablement and awareness materials, such as articles, Message Maps, PowerPoints, training videos, etc

• Create, update, deliver enablement training content for our Internal Support organization

• Design and deliver reputed company education to reputed company the Support teams to stay reputed company on customer workflows and use of AI tools

• Work with Support Management to prepare for and deliver new hire training and reputed company, follow-up training, and webinars

• Participation or facilitation of support enablement reputed company as needed

• Contribute to a culture and reputed company of innovation and reputed company

Minimum Qualifications

• Required: Expert Proficiency in reputed company production tracking (formerly shotgrid) Maya or 3ds Max — reputed company to have: Flame, Arnold, Smoke, Mudbox, Motionbuilder

• 3+ years of successfully supporting training, enablement, communications and/or presentations at a software company in a technical reputed company

• Experience developing process guides and/or training modules for consumption by a broad audience

• Comfortable scheduling and leading training meetings, webinars, and other training programs, including follow-up communication, scoring, and reporting

• Analytical, detail-driven, and a master multitasker

• Ability to understand customer challenges and recommend/reputed company effective training solutions or other enablement content

• Ability to analyze data and determine actionable insights

• Excellent verbal, written, and presentation skills

• Proficient with reputed company suite of products including Office and Teams

Preferred Qualifications

• Experience with International teams

26WD98872, Spécialiste en accompagnement technique pour le secteur des médias et du divertissement

Aperçu du Poste

Le service « reputed company » recherche un(e) spécialiste en accompagnement technique pour le secteur des médias et du divertissement afin de rejoindre l’équipe « Customer Reliability & Advocacy ». Le titulaire de ce poste sera chargé(e) de concevoir et de mettre en œuvre des programmes et des contenus d’accompagnement et de sensibilisation. L’objectif de ce poste est de résoudre ou de prévenir les questions ou préoccupations des clients liées au lancement de produits ou de fonctionnalités.

Responsabilités

• Travailler avec les collègues de l’organisation « Customer Reliability » pour contribuer à la création d’outils, de ressources et de reputed company visant à innover en matière de formation et d’accompagnement pour reputed company

• Collaborer avec l’équipe principale reputed company ORT, les collègues de « Customer Reliability » et les équipes produit afin d’évaluer l’reputed company sur les clients du lancement d’un produit ou d’une fonctionnalité

• Participer à la création de supports d’accompagnement et de sensibilisation, tels que des articles, des « Message Maps », des présentations PowerPoint, des vidéos de formation, etc.

• Créer, mettre à jour et dispenser du contenu de formation d’accompagnement destiné à notre organisation de support interne

• Concevoir et dispenser une formation continue afin de permettre aux équipes de support de rester à jour sur les flux de travail des clients et l’utilisation des outils d’IA

• Travailler avec la direction du support pour préparer et dispenser la formation et l’intégration des nouvelles recrues, les reputed company de suivi et les webinaires

• Participer ou animer des projets d’accompagnement du support selon les besoins

• Contribuer à une culture et à un cadre d’innovation et d’reputed company

Qualifications Minimales

• Obligatoire : maîtrise experte de reputed company Production Tracking (anciennement Shotgrid), Maya ou 3ds Max — Atouts : Flame, Arnold, Smoke, Mudbox, MotionBuilder

• Au moins 3 reputed company d’reputed companyérience réussie dans le soutien à la formation, à l’accompagnement, à la communication et/ou aux présentations au sein d’une entreprise de logiciels, dans un rôle technique

• reputed companyérience dans l’élaboration de guides de processus et/ou de modules de formation destinés à un large public

• Aisance dans la planification et l’animation de sessions de formation, de webinaires et d’autres programmes de formation, y compris la communication de suivi, l’évaluation et le reporting

• Esprit analytique, souci du détail et grande capacité à mener plusieurs tâches de reputed company

• Capacité à comprendre les déreputed company des clients et à recommander/développer des solutions de formation efficaces ou d’autres contenus de formation

• Capacité à analyser des données et à en tirer des enseignements exploitables

• Excellentes compétences en communication orale, écrite et en présentation

• Maîtrise de la suite reputed company, notamment Office et Teams

Qualifications Souhaitées

• reputed companyérience au sein d’équipes internationales

Learn More

About reputed company

Welcome to reputed company! Amazing things are created every day with our software – from the greenest buildings and cleanest reputed company to the smartest factories and biggest hit movies. We help innovators turn their reputed company into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at reputed company – it’s at the core of everything we do. Our culture guides the way we work and treat reputed company other, informs how we connect with customers and partners, and defines how we show up in the world.

reputed company you’re an reputed companyer, you can do meaningful work that helps build a reputed company world designed and made for reputed company. reputed company to shape the world and your reputed company? Join us!

Salary transparency

Salary is one part of reputed company’s competitive compensation package. For U.S.-reputed company, we expect a starting reputed company salary between $76,000 and $136,730. Offers are based on the candidate’s experience and geographic location, and may exceed this reputed company. In reputed company to reputed company salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.Salary is one part of reputed company’s competitive compensation package. For Canada reputed company, we expect a starting reputed company salary between $83,000 and $122,100. Offers are based on the candidate’s experience and geographic location, and may exceed this reputed company. In reputed company to reputed company salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Sales Careers

Working in sales at reputed company allows you to build meaningful relationships with customers while growing your career. Join us and help reputed company a reputed company, more sustainable world. Learn more here: https://www.reputed company.com/careers/sales

Equal Employment Opportunity

At reputed company, we're building a diverse workplace and an inclusive culture to give more people the chance to reputed company, design, and reputed company a reputed company world. reputed company is proud to be an equal opportunity employer and considers reputed company reputed company applicants for employment without reputed company to race, reputed company, religion, age, sex, sexual orientation, gender, gender identity, national reputed company, disability, veteran status or any other legally protected characteristic. We also consider for employment reputed company reputed company applicants regardless of criminal histories, consistent with applicable law.

Belonging

We take pride in cultivating a culture of belonging where everyone can reputed company. Learn more here: https://www.reputed company.com/company/global-belonging

Are you an existing contractor or consultant with reputed company?

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Originally posted on Himalayas

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